Change Manager

1 month ago

Darwin City, Australia NCS Australia Full time

Company Description

This role is a 6-12 month contract based in Darwin, NT. You'll need to be willing to relocate there for duration of the contract. 

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

In this role, you will be responsible for leading and managing change management and communications activities across multiple, large change initiatives, as well as contributing to and supporting the continuous improvement of our Change Management Framework and Tools.
 

As a Change Manager, you will be responsible for understanding the change and developing a comprehensive change approach. This will involve utilising a Change Impact Assessment and other essential change management tools to ensure that the change requirements are accurately scoped. You will develop and manage the change plan to deliver agreed-upon capabilities, ensuring that customer and business benefits are realized within the agreed scope, time, and budget.

In addition, you will conduct Stakeholder Analysis and manage stakeholder communications and engagement. Developing effective relationships and ensuring stakeholders remain engaged and committed throughout the change process will be crucial. You will also provide communications support for key community events, process improvements, and change initiatives.

Furthermore, you will coach smaller projects on change management practices, helping them to adopt and implement effective change strategies. Your expertise and guidance will be instrumental in driving successful change across the organization.

Qualifications

  • Demonstrated success in designing, developing and implementing change management and communications plans across multiple transformation projects in a large organisation.
  • Exceptional writing and editorial skills, including the ability to manage and produce high quality written material for a wide range of audiences and shared across a variety of channels
  • Ability to operate effectively in a dynamic environment with changing priorities and across large complex environments, whilst prioritizing your work under pressure.
  • Change management certification (e.g., Prosci) highly regarded
  • Previous insurance domain experience needed

Additional Information

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements, please email recruitment@au.ncs-i.com.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

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