Organisational Change Manager

4 weeks ago

Darwin city centre, Northern Territory, Australia Cloudstreet Consulting Full time
Job Title: Organisational Change Lead

Cloudstreet Consulting is seeking an experienced Organisational Change Lead to join our team in Darwin. As a key member of our team, you will be responsible for developing and implementing a contemporary change management and training strategy for the Territory Revenue Office, RevConnect project.

Job Description

The successful candidate will be responsible for developing and implementing a comprehensive change management strategy, plans, and associated artefacts, and working with the business transformation lead to enact the change activities for the Territory Revenue Office, RevConnect project.

  • Develop and implement an effective change management strategy and plan aligned with the overall RevConnect project to measure success, monitor the change progress, assess the change impact, and prepare the client agency for the change.
  • Develop and implement an effective training strategy, plan, and associated artefacts aligned with the overall RevConnect project.
  • Initiate the provision of effective change management and stakeholder engagement advice, manage and undertake coordinated change management and stakeholder engagement and communication activities.
  • Apply continual service improvement methods and techniques under a wider change management process to create a strategy that supports adoption of the changes required, maintains awareness, and communicates the business and project priorities.
  • Identify, analyse, and prepare risk mitigation plans and tactics, including identifying and managing anticipated resistance and developing a comprehensive suite of plans focusing on client sponsorship/adoption, coaching, and resistance management.
  • Work with the project to identify, define, and establish the mechanism by which business benefits will be realised and tracked.
  • Collaborate with the project and client agency to identify and manage change and improvement opportunities and support them in their understanding and adoption of change management best practice, policies, and procedures.
  • Coach, mentor, and support client agency staff and stakeholders at all levels through the business transformation.
  • Undertake sensitive consultations and negotiations with a diverse range of internal and external stakeholders.
Requirements
  • Minimum 5 years demonstrated experience working as an organisational change lead/business change manager.
  • High level ability to translate change and engagement strategy into operational goals and create a shared sense of purpose with both the client agency and internal Program team.
  • Contemporary knowledge of change management frameworks, methodologies, practices, and tools.
  • Well demonstrated application of change management and stakeholder engagement methodologies, practices, and tools for large-scale organisation transformation.
  • Well demonstrated skills in negotiation and conflict management strategies and approaches, including well-developed negotiation and conflict resolution skills.
  • Well demonstrated ability to engage others in the strategic direction of the transformation program and encourage their contribution and participation.
  • Demonstrated expertise in change management and project planning, including ability to analyse and report on complex issues, evaluate associated risks, identify, and profile business benefits.
  • High level ability in demonstrating flexibility in planning and managing available resources against changing and competing demands.
Desirable Skills and Experience
  • Experience working in the financial sector within government.
  • Experience working in the Information Technology (IT) industry.
  • Qualification in change management (Prosci or similar).
  • Tertiary Qualifications in Organisational Change Management.
Personal Qualities Required of Candidate
  • High level social and written skills with ability to effectively communicate with team members and stakeholders.
  • Ability to work in a large team environment with members of diverse cultures and backgrounds.
  • Self-starter with high personal drive and a positive attitude.
  • Disciplined and accountable for supporting and maintaining work products.
  • Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
  • Excellent problem solver and critical thinker.
  • Promotes teamwork and collaboration by engaging stakeholders and team members.
Benefits
  • Negotiable salary commensurate with experience.
  • High likelihood of contract extension.
  • Salary sacrifice options available.
  • Relocation assistance provided.
  • Advanced payment options.
  • Exceptional opportunity to collaborate with the Northern Territory Government in the stunning Top End region.

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