Novated and Salary Packaging Education Manager

2 months ago

Brisbane, Australia Fleetpartners Full time

Who we are:

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. 

Our Promise

FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who we’re looking for:

The Education Manager role is responsible for ensuring efficient and quality execution of Novated Leasing and Salary Packaging Education for key clients, including Queensland Government and FleetPartners tier 3 clients. They play a major role in building the brand across our Employers and ensuring lead opportunities for Novated Leasing and Salary Packaging are maximised.

The role is responsible for supporting the Relationship Management team in enhancing opportunities through key relationships and making themselves available for onsite and digital information sessions. The role requires a combination of onsite presence, either through sessions booked in conjunction with the Relationship Manager or directly with the Employer following advice from the relevant RM.

Key focus is on supporting the business in growing the number of Novated Leases and Salary Packages across the FleetPartners Client portfolio.

What you’ll be doing:

Key Responsibilities:

1.       Client Engagement and Relationship Management:

  • Actively engage with Relationship Managers and Team members
  • Build and maintain strong relationships with key client stakeholders
  • Identify clients’ need and requirements and propose suitable solutions  
  • Ensure client and customer satisfaction through excellent service delivery

2.       Education and Awareness:

  • Build an education and activation plan aligned with specific client engagement strategy
  • Provide information to employees on the possible benefits of Novated Leasing and Salary packaging
  • Conduct a combination of physical onsite and digital information sessions and presentations, either in conjunction with the Relationship Manager or directly with the client following advice from the relevant RM.

3.       Sales and Lead Generation

  • Increase Leads and Sales for Novated Leasing and Salary Packaging.
  • Meet sales / revenue targets and KPIs set by the organisation.
  • Upsell and cross-sell products to maximise revenue opportunities .

4.       Brand Awareness

  • Increase brand awareness for the FleetPartners Group across clients through effective communication and engagement strategies

5.       Product Knowledge

  • Maintain a deep knowledge of company products and services to provide accurate and factual information to clients and customers

6.       Issue Resolution and Complaint Management

  • Resolve complaint and issues efficiently and in a timely manner in collaboration with the relevant RM and Customer Experience (CX) Team

7.       Client / Portfolio Management:

  • Manage an assigned client portfolio to ensure effective and strategic client management

8. Customer Engagement

  • Actively engage with Relationship Management Team members that are key to your Client Portfolio
  • Build Education sessions activity plan aligned to specific Client Engagement Strategy
  • Understand customer needs and develop plans to address them
  • Increase leads and sales for Novated Leasing and Salary Packaging
  • Increase brand awareness of Eclipx across Clients
  • Provide information to Employees on the possible benefits of Salary Packaging and Novated Leasing
  • Maintaining a deep knowledge of company products and services
  • Building and maintaining strong relationships with prospective and existing clients
  • Identifying clients' needs and requirements and proposing suitable solutions.
  • Providing employees with comprehensive information consultations and guiding their decision-making process
  • Upselling and cross-selling products Employees
  • Resolving complaints and issues efficiently and in a timely manner with CX Team
  • Meeting sales/revenue targets
  • Ensuring client and Employee satisfaction
  • Manage an assigned client portfolio
  • Degree in management, marketing, communication, or a similar field.
  • Experience in sales or customer service is preferred
  • Strong relationship management skills with the ability to build and maintain strong client and business relationships
  • Proficiency in Microsoft Office and CRM software.
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • Excellent communication and presentation skills.
  • Good conflict resolution and problem-solving skills.
  • Ability to understand and address client needs effectively
  • Proven experience in a similar role within the financial services industry, preferably with exposure to Novated Leasing and Salary Packaging
  • Ability to work both independently and as part of a team
  • Demonstrated ability to manage multiple tasks and project simultaneously
  • Results-drive with a strong focus on achieving sales targets and KPIs
  • Self-Motivated in setting up an activity schedule and engaging with Clients to create access to their Employees.
  • 7 additional days of annual leave per year.
  • 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
  • a ‘Dress for your Day’ policy.
  • flexible and hybrid working arrangements.
  • Rewards programme, including a range of discounts from a variety of retailers
  • an extensive range of other employee benefits.

  • Novated and Salary Packaging Education Manager

    5 months ago

    Brisbane, Australia FleetPartners Full time

    **ASX 300 listed financial services organisation**: - **Flexible & hybrid working arrangements**: - **Brisbane location** **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your...

  • Novated and Salary Packaging Education Manager

    2 months ago

    Brisbane, Australia FleetPartners Full time

    Who we are:FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit...

  • Team Leader

    5 months ago

    Brisbane, Australia McMillan Shakespeare Full time

    RemServ is part of the McMillan Shakespeare Group an ASX listed financial services organisation. We're experts in salary packaging and novated lease administration, Fringe Benefits Tax management, motor vehicle finance, insurance and fleet management. Employing over 1,300 staff nationwide, we provide our people with extensive support and training, foster a...

  • Account Manager, Novated Leasing

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** BOQ Finance is looking for a Novated Leasing Account Manager to join the team in Melbourne and Sydney to support new growth. This frontline sales role is crucial for driving business growth with both new and existing Novated Leasing Partners. The position aims to maximise value from the partner base and includes specific volume and margin...

  • Customer Education Manager

    5 months ago

    Brisbane, Australia McMillan Shakespeare Full time

    The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia’s salary packaging industry to today, MMS has a proud history of innovation and exceptional...

  • Product Manager Dealer and Novated

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** As a Product Manager in the Dealer and Novated team within Business Lending, you’ll be working closely with the Senior Manager of Asset Finance & Portfolio. Your main focus will be on managing consumer and commercial asset finance products across Dealer Finance, Structured Finance, and Novated Lease portfolios. You’ll play a key role...

  • Interior Designer

    5 months ago

    Brisbane, Australia Tonic Recruitment Full time

    **Interior Designer - Excellent Salary Package on Offer** - **High Profile Clients**: - **Great salary package**: - **Brisbane** This opportunity exists in an exceptional practise that invests heavily in its staff, they have a formidable reputation as an organisation of choice and have an impressive portfolio of work covering a wide range of...

  • Interior Designer

    7 months ago

    Brisbane, Australia Tonic Recruitment Full time

    **Interior Designer - Excellent Salary Package on Offer** - **High Profile Clients**: - **Great salary package**: - **Brisbane** This opportunity exists in an exceptional practise that invests heavily in its staff, they have a formidable reputation as an organisation of choice and have an impressive portfolio of work covering a wide range of...

  • Operations Manager

    2 weeks ago

    Brisbane, Australia Education Full time

    **About the Department**: The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Manager, Intensive Education Case Service

    2 months ago

    Brisbane, Australia Education Full time

    **About the Department**: The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Intensive Education Case Manager

    1 month ago

    Brisbane, Australia Education Full time

    **About the Department**: The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their...

  • Education Sector Business Development Manager

    3 weeks ago

    Brisbane, Queensland, Australia Compass Education Full time

    Role OverviewCome shape the future of education with Compass Education, a leading provider of innovative solutions for schools.We're seeking a highly motivated and results-driven individual to join our team as an Education Sector Business Development Manager. As a key member of our sales team, you will be responsible for driving business growth and...

  • Early Childhood Education Leader

    4 days ago

    Brisbane, Queensland, Australia Affinity Education Full time

    About the RoleWe are seeking an experienced Early Childhood Education Leader to join our team at Affinity Education. This is a permanent, full-time role that offers a competitive salary package and opportunities for professional growth.Job SummaryThe successful candidate will have a Diploma in Early Childhood Education and Care or equivalent, and a current...

  • Early Education Director

    1 day ago

    Brisbane, Queensland, Australia Affinity Education Full time

    Director of Early EducationWe are seeking a dedicated and experienced Lead Educator to join our team as an Early Education Director.About the Role:The successful candidate will lead and manage a team of educators to deliver high-quality early education programs for children from birth to age five.They will be responsible for developing and implementing...

  • Lead Educator

    1 month ago

    Brisbane, Queensland, Australia Affinity Education Full time

    Lead Educator Opportunity at Milestones Early LearningWe are seeking a dedicated and passionate Lead Educator to join our dynamic team in the Nursery at Milestones Early Learning, Sunshine Beach.This is an exciting opportunity to shape the future of early education in a fresh and innovative setting where every day is an opportunity to inspire and nurture...

  • Education Specialist

    1 month ago

    Brisbane, Queensland, Australia Frontline Education QLD Full time

    About the RoleWe are seeking a highly skilled and dedicated Teacher Librarian to join our team at a leading Private School in Brisbane's Southside. As a key member of our educational community, you will play a vital role in supporting the academic success of our students.The successful candidate will have a passion for teaching and learning, with a strong...

  • Business Manager

    2 months ago

    Brisbane, Australia Education Full time

    **About Us**: Brisbane Youth Education and Training Centre (BYETC) is a Department of Education school operating within the Brisbane Youth Detention Centre at Wacol. This multi-campus school caters to male and female students from across the state who are either on remand or have been sentenced for criminal offences. The school plays an important role in the...

  • Principal Education Officer

    5 months ago

    Brisbane, Australia Education Full time

    **About the Role**: As the Principal Education Officer (EOSD), you will be a valued member of the branch leadership team. You will lead a diverse, highly-skilled and dynamic team to co-design, partner and deliver high-quality and targeted capability development for school leaders, aligned with professional standards and contemporary...

  • Senior Family Lawyer

    3 weeks ago

    Brisbane, Queensland, Australia Gorilla Jobs Full time

    About the Position:We are seeking a highly skilled Senior Family Lawyer to join our team at a prestigious Family Law firm in Brisbane. This role offers significant career progression, with the potential to achieve partnership within a few years for motivated and high-performing individuals.Key Responsibilities:Lead and mentor junior lawyers, fostering their...

  • Classroom Educator

    2 months ago

    Brisbane, Queensland, Australia Catholic Education Cairns Full time

    About the RoleThe Relief Teacher is responsible for delivering curriculum material and providing a safe learning environment for students in the absence of the regular teacher. This role requires a commitment to the mission, vision, and values of Catholic Education Cairns.Key ResponsibilitiesDeliver curriculum material as directed by the school Principal or...