Product Manager Dealer and Novated

3 months ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
As a Product Manager in the Dealer and Novated team within Business Lending, you’ll be working closely with the Senior Manager of Asset Finance & Portfolio. Your main focus will be on managing consumer and commercial asset finance products across Dealer Finance, Structured Finance, and Novated Lease portfolios.

You’ll play a key role in driving initiatives that boost asset balance growth and deliver top-notch outcomes for customers and intermediaries. Plus, your expertise in risk management will be crucial to ensuring everything stays compliant with relevant regulations and legislation in both consumer and commercial settings.

**Key Accountabilities**:

- Grow the Business Lending Product team’s profile within the Bank, including via proactive and positive engagement with key internal partners from Operational Risk, Marketing, Distribution, Compliance, Operations, and Legal.
- Demonstrate a strong focus on achieving positive customer outcomes
- Understand and optimise growth and returns drivers for the product portfolios
- Identifying and delivering initiatives that support asset balance growth and improve intermediary and customer penetration
- Managing risk (incidents, issues, root cause analysis, designing / testing controls, closure, etc).
- Produce and maintain customer, intermediary and banker correspondence for the product range.
- Contribute to the delivery of key continuous improvement initiatives including process improvements, system upgrades and the Business Bank Transformation

**About you** Work experience necessary**:

- Banking or financial services industry with consumer and commercial exposure.
- Project management.
- Risk management.

To thrive in this role, you’ll need a mix of skills and knowledge. This includes successfully planning and executing small to moderate initiatives, and understanding the regulatory and legislative environment for consumer (NCCP) and commercial products. You’ll need to be aware of and effectively manage risks, including incidents, issues, and assurance. Designing, building, testing, and implementing solutions that support growth and enhance customer outcomes is also key.

**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ04042

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