Quality & Continuous Improvement Manager

1 week ago

Dandenong South, Australia ITW Full time

“Together We Explore”

It's not every day you find a place that gives you the opportunity to build a career as individual as you. At ITW, anything is possible. We're looking for self-starters, driven people who are curious about the world and always looking for ways to add value and make continuous improvements. Our success comes from our culture of collaboration, so if you've got the ideas, we've got the team who will support you every step of the way. ITW is a Fortune 300 company operating in nearly every corner of the globe. Whilst you might not be familiar with ITW, this role works with some of the premium brands in the hardware and construction products industry, such as Paslode, Pryda and Ramset.

ITW has a unique culture - we think like entrepreneurs and focus on achieving big goals in the simplest way possible. This is embedded into our business model and the ways we work- it's all part of the DNA that has led to over 100 years of success globally.

The Impact You'll Make;

We are seeking an experienced Quality Assurance and Continuous Improvement Manager to lead quality initiatives within our Offsite business. In this role, you'll ensure that our operations meet ITW Construction AP standards as well as regulatory and industry requirements. You will apply quality control policies, resolve quality issues through expert analysis, and drive operational improvements to boost efficiency and foster a culture of continuous improvement.

  • Implement and maintain the Offsite Quality Management System, including branch operations and supplier inputs
  • Oversee quality systems and audit processes, managing internal and external investigations of non-conforming products or processes
  • Address quality concerns via the Customer Complaints system, communicating findings with key stakeholders
  • Work closely with Offsite Engineering and Marketing to uphold consistent quality standards
  • Oversee quality assurance contracts with key partners
  • Identify, lead, and assess continuous improvement (CI) opportunities in line with business strategy to enhance productivity and engagement
  • Lead CI projects to drive measurable performance improvements, guiding teams toward Operational Excellence
  • Mentor team members in new processes, support end-of-life equipment strategies, and assist in new procurement

About You;

  • Demonstrated experience managing change and continuous improvement initiatives
  • Strong leadership, communication, and problem-solving skills with attention to detail
  • Proficient in managing multiple projects and leading cross-functional teams
  • Experience conducting internal and supplier audits, managing technical relationships, and training/coaching stakeholders
  • Knowledge of quality systems management (ISO 9001 or ISO 10001) and Codemark certification (optional)
  • Familiarity with continuous improvement methodologies such as Lean or Six Sigma
  • Bachelor's degree in engineering, Science, or a quality management-related field (preferred)
  • 2+ years in a quality management role within a manufacturing or product environment (preferred)

Qualifications;

This role offers the opportunity to make a tangible impact on the quality and efficiency of our business. If you're passionate about quality and continuous improvement and enjoy leading teams in achieving operational excellence, we encourage you to apply.

In order to apply for this role, it is essential you reside in Australia and have full-working rights.
Additional Information
At ITW, our values are essential, a non-negotiable part of our culture and guide to how we work together. The ideal candidate will live and breathe integrity, respect, trust, shared risk, and simplicity. ITW is dedicated to providing a flexible and inclusive working environment where you will witness our enviable track record of internal career growth and progression.

Illinois Tool Works Inc. (“ITW” or “the Company”) is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or on the basis of disability. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email talent @ itwcap.com to request assistance.

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