Quality Assurance and Improvement Specialist
2 days ago
About ITW
At Illinois Tool Works Inc. (ITW), we're a Fortune 300 company operating globally in nearly every corner of the world. Our unique culture is built on entrepreneurship, simplicity, and a focus on achieving big goals in the simplest way possible.
What We Offer
We offer a dynamic work environment where you can build a career as individual as you are. With over 100 years of success globally, our company is committed to providing a flexible and inclusive working environment where you'll witness our enviable track record of internal career growth and progression.
The Role
We're seeking an experienced Quality Assurance and Continuous Improvement Manager to lead quality initiatives within our Offsite business. As a key member of our team, you'll ensure that our operations meet ITW Construction AP standards as well as regulatory and industry requirements.
Your Key Responsibilities
- Implement and maintain the Offsite Quality Management System, including branch operations and supplier inputs.
- Oversee quality systems and audit processes, managing internal and external investigations of non-conforming products or processes.
- Address quality concerns via the Customer Complaints system, communicating findings with key stakeholders.
- Work closely with Offsite Engineering and Marketing to uphold consistent quality standards.
- Oversee quality assurance contracts with key partners.
- Identify, lead, and assess continuous improvement (CI) opportunities in line with business strategy to enhance productivity and engagement.
- Lead CI projects to drive measurable performance improvements, guiding teams toward Operational Excellence.
- Mentor team members in new processes, support end-of-life equipment strategies, and assist in new procurement.
Requirements
To succeed in this role, you'll need:
- Demonstrated experience managing change and continuous improvement initiatives.
- Strong leadership, communication, and problem-solving skills with attention to detail.
- Proficient in managing multiple projects and leading cross-functional teams.
- Experience conducting internal and supplier audits, managing technical relationships, and training/coaching stakeholders.
- Knowledge of quality systems management (ISO 9001 or ISO 10001) and Codemark certification (optional).
- Familiarity with continuous improvement methodologies such as Lean or Six Sigma.
- Bachelor's degree in engineering, Science, or a quality management-related field (preferred).
- 2+ years in a quality management role within a manufacturing or product environment (preferred).
Affordable Salary: AU$90,000 - AU$110,000 per year
Reside in Australia and have full-working rights
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Dandenong, Victoria, Australia ITW Full timeAbout the Role:We are seeking an experienced Quality Assurance and Continuous Improvement Manager to lead quality initiatives within our Offsite business.In this role, you'll ensure that our operations meet ITW Construction AP standards as well as regulatory and industry requirements.You will apply quality control policies, resolve quality issues through...
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