Claims Team Manager
4 months ago
What you will love about the role:
As a key member of the Recoveries leadership team, you will play an important role in developing and strengthening our exceptional, market-leading claims offering. Your role will focus on providing strong leadership and strategic direction to a team of Recovery Consultants to ensure the efficient management of NTI’s recoveries portfolio through effective recovery activities. Reporting to the National Recoveries Manager, you will manage a team who are based across Australia.
Your responsibilities will include:
- Leading, coaching and motivating a team of recoveries professionals to effectively manage diverse recovery portfolios in a proactive and cost-effective manner that achieves and exceed targets
- Create an environment of continuous improvement, whilst ensuring that all compliance, legal and regulatory obligations are met
- Develop and maintain communication and relationships with other functional areas of the business to implement strategic initiatives in collaboration with the leadership team
- Provide technical coaching, guidance and support to the team, act as an escalation point on complaints, and make recommendations to management in relation to recovery claim matters
- Review the effectiveness of the recovery controls and systems regularly, proactively identify and make recommendations of appropriate improvements
- Recognise individual achievements and celebrate team wins
What we’ll love about you:
You will be a successful leader who is naturally analytically minded and able to apply strong problem solving skills. With an in-depth knowledge of general insurance, you will be a skilled negotiator, exceptional communicator and someone who doesn’t shy away from difficult conversations. You are resilient, assertive, driven, innovative, and have a passion for working hands-on with your team to see them succeed. In addition, you will have;
- Approximately 5 years experience in a similar role
- At least 3 years’ experience in people management and leading claims teams
- A tertiary qualification and/or ANZIIF qualification (highly regarded)
What to expect when you’re a part of the NTI family:
At NTI, we’re committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions. We are committed to being a Best Employer of the Best People and as such, we offer:
- A real and tangible commitment to your development and ongoing study
- Competitive annual incentive program
- Up to 50% discount on a large range of personal insurance products
- Access to discounts on over 350 retailers across Australia
Ready to apply? We can’t wait to read your application
You may be required to complete phone, face to face or video interviews, psychometric testing, and pre-employment checks as part of the application process. These are all really great ways for us to get to know you better, and for you to get to know us.
-
Claims Manager
6 months ago
Adelaide, Australia Suncorp Group Full timeJoin Our Team as a Claims Manager - Terri Scheer Division Location: Adelaide, Australia Are you ready to embark on an exciting career journey with one of the industry leaders in Landlord Insurance? At Suncorp, our Terri Scheer brand is synonymous with excellence in this field. We're on the lookout for a Claims Manager to become a valuable addition to...
-
Claims Management Specialist
3 weeks ago
Adelaide, South Australia Avant mutua Full timeOpportunity for a Claims Management SpecialistWe are seeking a motivated and experienced Claims Management Specialist to join our Adelaide team in a permanent, part-time position (4 days per week). As a key member of our team, you will provide support and advice to our members through managing Civil and Professional Conduct claims.The ideal candidate will...
-
Claims Processing Team Manager
4 weeks ago
Adelaide, South Australia Bupa Full timeJob SummaryA high-performing Claims Processing Team Leader is required to drive a customer-centric culture, achieve targets, and foster effective relationships within the team and other business units. About YouYou have minimum 2-5 years' experience in a leadership role.You have demonstrated experience in coaching others to achieve better customer...
-
Professional Claims Manager
4 weeks ago
Adelaide, South Australia Avant mutua Full timeAbout the RoleWe are seeking a highly skilled Professional Claims Manager to join our team in Adelaide, South Australia. As a key member of our claims management team, you will play a critical role in supporting our members through managing civil and professional conduct claims.The ideal candidate will have a strong background in insurance claims management,...
-
Claims Management Specialist
4 weeks ago
Adelaide, South Australia Marsh Pty Ltd Full timeJob SummaryWe are seeking an experienced Claims Consultant to join our team in Adelaide. As a Claims Consultant, you will be responsible for providing superior and professional claims service to Echelon Claim Services Customers and Stakeholders.About the RoleManage and administer new claims, including liaising with customers, repairers/suppliers, and other...
-
Claims Portfolio Manager
1 month ago
Adelaide, South Australia Suncorp Group Full timeJob Title: Major Loss Claims ManagerAbout the RoleWe are seeking a skilled and experienced Major Loss Claims Manager to join our dynamic team in Adelaide on a permanent full-time basis. As a key member of our team, you will be responsible for efficiently managing a diverse portfolio of high-value claims at various stages.Key Responsibilities Manage a...
-
Claims Management Professional
4 weeks ago
Adelaide, South Australia Gallagher Bassett Full timeAbout the RoleGallagher Bassett, Australia's leading Third Party Administrator, seeks a skilled Claims Management Professional to join our team.As a Claims Officer at Gallagher Bassett, you will play a vital role in delivering exceptional claims management services to our clients. Your primary responsibility will be to ensure that all claims are handled...
-
Claims Portfolio Manager
2 weeks ago
Adelaide, South Australia Randstad Full timeWe are seeking an experienced Marine Claims Officer to oversee a complex portfolio of marine claims worth over $2 million. As a key member of our global insurer team, you will be responsible for managing the entire lifecycle of marine claims from initiation to resolution.Key Responsibilities:Collaborate with clients and adjusters to ensure seamless claims...
-
Claims Team Leader
6 months ago
Adelaide CBD, Australia Workskil Australia LTD Full time**About the Role** The Claims Team Leader is responsible for managing a team of Claims Officers responsible for the review and processing of outcome payments and progress payments for a range of employment service programs, including Workforce Australia, Transition to Work, ParentsNext and Disability Employment Services, and ensuring eligible outcomes and...
-
Claims Portfolio Manager
2 weeks ago
Adelaide, South Australia Randstad Full timeWe are seeking a skilled Claims Portfolio Manager to join our global insurance team. In this role, you will be responsible for managing a complex portfolio of marine claims exceeding $2 million in value, ensuring seamless resolution from start to finish.Key Responsibilities:Oversee the full lifecycle of marine claims, from initiation to closure.Collaborate...
-
Claims Processing Team Manager Opportunity
4 weeks ago
Adelaide, South Australia Bupaoptical Full timeJob SummaryThis is a permanent full-time role in our Adelaide CBD office with a flexible working arrangement. As a Team Leader Claims Processing, you will be responsible for leading, developing, and mentoring a team to drive a high-performance culture focused on delivering exceptional customer experiences.The ideal candidate will have minimum 2-5 years'...
-
Claims Assistant Manager
3 months ago
Adelaide, Australia Avant mutua Full timeClaims Assistant Manager - Civil Claims SA Adelaide SA, Australia Req #351 Wednesday, 25 September 2024 About Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now...
-
Claims Processing Team Lead
4 weeks ago
Adelaide, South Australia Bupa Full timeAbout the RoleBupa is seeking an experienced Claims Processing Team Lead to join our team in Adelaide CBD. As a key member of our leadership team, you will be responsible for leading a high-performing team to deliver exceptional customer experiences, operating efficiently and sustainably.Key ResponsibilitiesLead, develop, and mentor a team of claims...
-
Claims Management Specialist
4 weeks ago
Adelaide, South Australia Avant mutua Full timeUnlock a Fulfilling Career with Avant MutualAs a leading medical defence organisation, Avant Mutual offers a unique opportunity for an Assistant Claims Manager to join our Adelaide team in a permanent, part-time position (4 days per week).This role is ideal for healthcare professionals seeking better work-life balance and a new career challenge. You will...
-
Civil Claims Case Manager
4 weeks ago
Adelaide, South Australia Avant mutua Full timeAt Avant, we are seeking a skilled Civil Claims Case Manager to join our Adelaide team in a permanent, part-time position (4 days per week).This is an excellent opportunity for healthcare professionals looking for better work-life balance and a new career path. As the successful candidate, you will provide support and advice to our members through managing...
-
Claims Manager
2 months ago
Greater Adelaide SA, Australia Suncorp Group Full time**Join Our Team as a Claims Manager - Terri Scheer Division** **Location: Adelaide, Australia** Are you ready to embark on an exciting career journey with one of the industry leaders in Landlord Insurance? At Suncorp, our Terri Scheer brand is synonymous with excellence in this field. We're on the lookout for a Claims Manager to become a valuable addition...
-
Civil Claims Case Manager
3 weeks ago
Adelaide, South Australia Avant mutua Full timeWe are seeking an experienced Civil Claims Case Manager to join our Adelaide team in a permanent, part-time position.About the RoleAs a Civil Claims Case Manager, you will play a crucial role in supporting our members by managing Civil and Professional Conduct claims. This involves providing guidance, advice, and support to ensure the best possible outcomes...
-
Technical Lead for Claims Management
4 days ago
Adelaide, South Australia Gallagher Bassett Full timeAbout the RoleWe are seeking an experienced Technical Manager to join our team at Gallagher Bassett.Job DescriptionThe successful candidate will be responsible for providing technical support to the SA Operations, acting as a Subject Matter Expert for internal stakeholders. You will additionally be acting as a technical reference point & providing coaching...
-
Insurance Claims Manager Professional
1 month ago
Adelaide, South Australia Suncorp Group Full timeAbout the RoleWe are seeking an experienced and skilled Insurance Claims Manager to join our dynamic team in Adelaide, Australia. As a key member of our claims team, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the support they need during their most challenging moments.Key...
-
Marine Claims Portfolio Manager
3 weeks ago
Adelaide, South Australia Randstad Full timeWe're seeking a seasoned Marine Claims Portfolio Manager to oversee our global insurer's marine claims operations. This dynamic role involves expertly managing a complex portfolio of marine claims worth over $2 million, ensuring seamless execution from initiation to resolution.Key Responsibilities:Manage the full lifecycle of marine claims, including...