Digital Reporting Analyst

1 month ago

Ultimo, Australia APRA AMCOS Full time

We are a member-owned music rights management organisation, positioned at the intersection of music, data and technology. We have more than 119,000 members who are songwriters, composers and music publishers. We license organisations to play, perform, copy or record our members’ music, and we distribute the royalties to our members.  

We’re seeking a Digital Reporting Analyst to join the Data Operations team. This role reports to Adam Simpson, Senior Manager, Data Operations.

The Digital Reporting Analyst is a key point of contact for music usage report acquisition, analysis and processing that relates to digital streaming, downloads, video on demand and user-generated content services who are contractually bound to supply data to support licensing and/or distribution activities. The role also supports improvement initiatives within the department and presents a highly technical element to efficient problem solving and analysis.

The role is full-time, permanent, and based in Ultimo.

Key Responsibilities: 

  • Maintain working relationships with digital streaming, user-generated content (UGC), digital download and video on demand (VOD) licensees.
  • Closely monitor scheduled reporting timelines ensuring on time receipt of data files
  • Escalate reporting non-compliance in accordance with agreed service levels.
  • Assess reports received and provide analysis on data quality where required.
  • Support in-depth analysis of outcomes that relate to system processes to support continuous improvement initiatives in data processing or enhanced distribution outcomes.
  • Ensure all relevant tracking tools are kept up to date relating to progress and file integrity
  • Identify and resolve problems from both a technical or content integrity standpoint
  • Analyse, edit, and load incoming usage data into the APRA AMCOS database, ensuring ingested data meets specification.
  • Generate claim files or back reports ensuring all contractually agreed timelines are met
  • Support day to day administrative processes that relate to APRA AMCOS licensing of digital services, such as market share calculation or reconciliations.
  • Liaise with internal and external stakeholders to ensure a smooth flow of quality data from providers
  • Provide training and ongoing support to data providers in their reporting requirements

What we're looking for:

  • Experience developing and maintaining positive working relationships with clients.
  • Intermediate SQL, VBA, Python or equivalent scripting language experience
  • Strong Microsoft Excel, Word skills to manipulate and present data.
  • Excellent written and verbal communications skills, including ability to translate technical terminology to plain English.
  • Technical understanding of key data processing elements: pre-processing/parsing, aggregation, validation, matching.
  • Experience working with large data sets
  • Excellent attention to detail and accuracy
  • Strong communication and interpersonal skills. 
  • Strong analytical and problem-solving skills. 
  • Ability to work independently and as part of a team. 
  • High level of integrity.

What You'll Love:  

  • Our friendly and collaborative work environment. Our team thrives on our values of collaboration, respect, skill, imagination, and accountability.  
  • Hybrid work options, combining the convenience of remote work with in-office collaboration. 
  • Generous employee benefits such as: learning and development programs; 18 weeks paid parental leave; discounted private health benefits; novated lease vehicles arrangements; access to financial services; employee assistance programs and more.  

Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for this role via Bamboo by COB 23 October 2024

While this role requires specific skills and experience, we encourage people from all diverse groups who are interested in this position to put an application in, even if they’re not sure if they meet every single bit of the selection criteria.

For more information on this role or to see the position description, please feel free to contact Adam Simpson, Senior Manager, Data Operations (asimpson@apra.com.au). 

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