Salesforce Administrator

4 weeks ago

South Townsville, Australia Enterprise Community, Inc. Full time

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $72 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org 

Working at Enterprise  

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey. 

Enterprise offers career opportunities in our with an .

Job Description Summary

Our dynamic team is seeking a passionate Salesforce Administrator with a strong background in Salesforce and Force.com custom solutions design, configuration, implementation, administration and end user support. The position is a part of our highly-skilled Salesforce Solutions Team and will engage directly with internal stakeholders to ensure their success using the Salesforce platform.

The ideal candidate should have knowledge of agile SDLCs, systems engineering, and business process re-engineering. This motivated individual will be responsible for the complete life cycle of key deliverables for the company’s Salesforce initiatives. Most importantly, the right candidate is a team player who seeks to provide transformative business solutions with excellent customer service.

Our environment includes major custom solutions with Force.com (800+ custom objects) and interfaces to other systems like Peoplesoft/Workday and custom applications developed in .Net, SQL Server and business intelligence/analytics tools (PowerBI, Tableau, etc.). Our implementation supports 700 internal and thousands of external community users.

This is a very exciting technical leadership role in a fast-paced environment that offers competitive salaries, excellent benefits and a great work-life balance.

Job Description

 Responsibilities:

Work with a team to develop and administer custom Salesforce solutions, including ongoing support, small enhancements, and major development initiativesEngage with business users and technical staff to design, configure, implement and support solutions on the Salesforce platform using administration best practicesBe a trusted friend, philosopher, and guide to end users looking to advance their work using technology, driving system adoption and ROIWork with users to help resolve system issues, build reports, and redesign business processesAssist DevOps team or business users with bulk data jobs using tools such as Data Loader, DemandTools, or Enabler4ExcelDeploy releases between sandboxes and production environmentsMaintain documentation of configurations and releases in our knowledgebase wikisSupport other Salesforce team initiatives, such as Training and Documentation, Staff Trainings and System Usability AuditOccasional off-hour work may be necessary for software releasesOther duties as assigned

Qualifications:

Detail-oriented and self-starter with strong written and interpersonal skillsTeam player with positive “can-do” attitudeDesire to work in a mission-oriented company2 years’ experience preferred in Salesforce administration experience, including hands-on application development with the Lightning ExperienceMastery of the declarative capabilities of Salesforce, including security controls (profiles, permission sets, public groups, queues, sharing settings, field level security, etc.) and process automation tools (workflows, process builder, flows)Strong understanding of Salesforce programming environments (Apex, Visualforce, etc.), especially as it relates to the understanding of declarative vs. coding best practicesExperience with Salesforce development in a multi-tiered release environment, including hands-on configuration and release management experienceStrong reporting background using standard Salesforce reporting functionality and custom report types

Preferable experience, but not required:

Experience with the Atlassian project management suite (Jira, Confluence, Bitbucket)Experience with 3rd party apps (such as DemandTools, Conga Composer, Conga Conductor, DocuSign, XL Connector, and FormAssembly)Formal certifications like Salesforce Certified Administrator, Advanced Administrator, or App BuilderExperience working with offshore teams

Total Rewards at Enterprise:

You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.

Enterprise offers a comprehensive total rewards package for you and your family. 

The base salary for this role is $83,000 to $93,000, depending on level of skills and experience.

The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.

At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

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