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Salesforce Administrator

2 months ago

South Townsville, Queensland, Australia Enterprise Community, Inc. Full time

About the Role

Enterprise Community, Inc. is seeking a highly skilled Salesforce Administrator to join our dynamic team. As a Salesforce Administrator, you will play a critical role in developing and administering custom Salesforce solutions, ensuring seamless support and adoption across our organization.

Key Responsibilities

  • Collaborate with cross-functional teams to design, configure, implement, and support Salesforce solutions, leveraging administration best practices.
  • Engage with business stakeholders and technical staff to drive system adoption, resolve issues, and build reports, ensuring maximum ROI.
  • Provide expert guidance to end-users, empowering them to advance their work using technology and driving system usability.
  • Work closely with the DevOps team to execute bulk data jobs using tools like Data Loader, DemandTools, or Enabler4Excel.
  • Deploy releases between sandboxes and production environments, ensuring minimal disruption.
  • Maintain accurate documentation of configurations and releases in our knowledgebase wikis.
  • Support other Salesforce team initiatives, such as Training and Documentation, Staff Trainings, and System Usability Audit.
  • Occasional off-hour work may be necessary for software releases.

Requirements

  • Detail-oriented and self-starter with strong written and interpersonal skills.
  • Team player with a positive attitude and a desire to work in a mission-oriented company.
  • 2 years' experience preferred in Salesforce administration, including hands-on application development with the Lightning Experience.
  • Mastery of declarative capabilities, including security controls and process automation tools.
  • Strong understanding of Salesforce programming environments, especially declarative vs. coding best practices.
  • Experience with Salesforce development in a multi-tiered release environment, including hands-on configuration and release management experience.
  • Strong reporting background using standard Salesforce reporting functionality and custom report types.

Preferred Experience

  • Experience with the Atlassian project management suite (Jira, Confluence, Bitbucket).
  • Experience with 3rd party apps (such as DemandTools, Conga Composer, Conga Conductor, DocuSign, XL Connector, and FormAssembly).
  • Formal certifications like Salesforce Certified Administrator, Advanced Administrator, or App Builder.
  • Experience working with offshore teams.

Total Rewards at Enterprise

As a valued member of our team, you will enjoy a comprehensive total rewards package, including a competitive salary, excellent benefits, and a great work-life balance. The base salary for this role is $83,000 to $93,000, depending on level of skills and experience. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.

At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications.