Deal Desk Analyst

3 weeks ago

Sydney, Australia emarsys Full time

Position Overview:
We are seeking a detail-oriented and strategic Deal Desk Analyst to support our growing sales team. This role is critical in ensuring that deals are structured to align with business objectives and financial guidelines. The ideal candidate will work across new business, existing business, and services engagements to optimize deal profitability, streamline the sales process, and enhance the customer experience.

Key Responsibilities:

Deal Structuring & Pricing:

Collaborate with sales, finance, and legal to structure and approve compliant deals. Develop and maintain pricing models and discounting strategies. Ensure deals are compliant with company policies and financial objectives.

Sales Support:

Provide real-time support and guidance to sales representatives on deal configurations, pricing, and contract terms.
Review and approve custom pricing requests and non-standard contract terms.
Serve as a point of contact for escalations related to deal approvals and contract negotiations.

Process Improvement:

Identify opportunities to streamline the deal approval process and reduce sales cycle times.
Develop and implement best practices for deal structuring and approval workflows.
Train sales teams on new processes and tools.

Cross-Functional Engagement:

Collaborate with sales, customer success and services teams to ensure seamless handoff and implementation of deals.

Engage with key stakeholders, including senior leadership, to understand their needs and provide solutions that align with business goals.

Foster strong relationships with internal teams to drive deal success and customer satisfaction.

Qualifications:

Bachelor’s degree in Business, Finance, Economics, or a related field.
3+ years of experience in sales operations, finance, or a related role within a SaaS or technology company.
Strong analytical skills with the ability to interpret complex data and provide actionable insights.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across multiple teams.
Proficiency in CRM and ERP systems (e.g., Salesforce, NetSuite) and advanced Excel skills.
Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
Knowledge of SaaS business models and software pricing strategies is highly desirable.

Preferred Qualifications:

Experience with deal desk operations in a high-growth SaaS environment.
Familiarity with legal and contractual terms related to software sales and services.

At SAP Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.

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