Full Time Customer Service

7 months ago


Melbourne, Australia Telstra Full time
Employment TypePermanent

Closing Date10 Oct 2023 11:59pm

Job TitleFull Time Customer Service & Sales Consultant THE PINES

Job Summary

Deliver great customer service in our retail stores. Assist customers with product and pricing information. Full Time Position Available.Job Description

Some of the specifics

  • Telstra Store The Pines, Shop 89, Stockland The Pines Shopping Centre, East Doncaster VIC 3109

  • Full Time Position Available

  • Monday to Friday 9.00am - 5.30pm, Saturday 9.00am - 4.00pm, Sunday 10.00am - 3.00pm

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you


Duties

  • Provide quality customer service to all customers

  • Maximise sales by providing latest product and service information to our customers.

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • Previous experience in a customer facing environment is highly advantageous

Benefits

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In Store Mentor and Support

  • Highly rewarding sales environment

  • Corporate discounts and benefits



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