Information Technology Manager

3 months ago

Cairns City, Australia Shangri-La Cairns Full time

Cairns City, QLD

Information Technology Manager

  • Global brand with opportunity for growth and progression
  • Accommodation benefits, F&B discounts, staff meals, laundered uniform and more
  • Competitive salary and Bonus incentive scheme

Shangri-La The Marina, Cairns is seeking an experienced Information Technology Manager to oversee and manage our IT Department. 

The Hotel

Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts worldwide.

The Role

As the Information Technology Manager, you will oversee and manage the software, hardware, systems, and integration of the various products that comprise the ANA Hotel's information systems. Your primary focus will be on improving the utilization of these systems through liaison with management and monitoring of data input and output, ultimately enhancing our customer service.

Core responsibilities:

  • Installs and maintains applications software and keep pace with upgrade versions.

  • Is responsible for the diagnosis and repair of LAN hardware devices, maintenance of bridges, gateways, modems and routers and the monitoring of performance with the network cabling.

  • Performs complete daily backup of all data for storage on site.

  • Is responsible for the safety, security and integrity of all hardware, software and data.

  • Maintains the strict use of password controls, ensuring that passwords are changed with regularity.

  • Is responsible for the monitoring of all system software and utilities and advising the Financial Controller of relevant issues arising from same.

  • Is responsible for the preparation of the Information Systems Department annual budget in line with the strategic plan.

  • Maintains the confidentiality and security of information to which he/she is privy and is aware that failure to comply with this requirement is considered a serious breach of hotel policy and may be grounds for summary dismissal.

  • Prepares and maintains Disaster Recovery contingency plans for possible emergency downtime situations and in the event of such, engage all necessary support functions as is deemed necessary to minimize disruption of hotel function.

  • Prepares and maintains a Strategic plan for the Information Systems Department and systems for the next 5 years.

  • Adheres to the hotel procedures relating to security and fire.

About You

  • Minimum of 5-years experience in an Information Technology Manager role
  • A Degree Qualified in Information Systems
  • Excellent communication skills in reading and writing
  • Experience with Hotel computer systems
  • An understanding of workplace practices in Occupational Health and Safety
  • Must be available for after hours paging 24 hours a day, 7 days a week for IS related problems at the hotel.

What’s in it for you:

  • The opportunity to work at an iconic Cairns luxury hotel
  • Career progression and development opportunities 
  • Discounted city car parking
  • Dry cleaning allowance
  • Duty meals provided in fully staffed and maintained staff canteen
  • CBD location on the Cairns waterfront
  • Accommodation discounts with the group
  • Shangri-La Academy for professional development and learning
  • Other Staff discounts, offers and more

Only candidates with the right to work permanently in Australia will be considered for this position. 

If this position sounds like you, please send resume and covering letter detailing relevant experience.

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