Facility Manager

**Welcome to Roshana Care Group**

Roshana Pty Ltd is a privately owned provider of Mental Health Care, Home Care, Disability Support Services and Aged Care. Our head office is based in WA, and we own and operate facilities in WA, QLD, NSW and VIC. Established in 2001, Roshana Care Group has been at the forefront of providing Mental Health Care and Aged Care for over 20 years, with a strong commitment to high standards.

**About the Role**

With a strong focus on a person-centered approach to care and support, the Facility Manager leads and manages the operations of the facility to ensure the delivery of high quality services that meet and exceed all required standards. Responsible for the daily operations of the center, the position manages the delivery of care and other support services to residents and provides leadership that is underpinned and consistent with our values. This includes working closely with and building positive and effective relationships with key stakeholders, including residents, families and staff, as well as managing finances, human resources and quality improvement activities, to achieve specific goals and objectives. This role is located at one of our Mental Health Care facilities in Midland WA.

This is a full time position with a salary range of $70K to $80K per annum.

**Duties and Responsibilities**
- **Leadership**_
- Actively promotes and models the Values of the organization through a collaborative, multidisciplinary team approach that actively supports achievement of an ongoing, meaningful life for each resident.
- Leads the development and operational roll out of strategic initiatives at a local level.
- Builds strong partnerships and networks to facilitate genuine person-centered outcomes. This includes fostering positive relationships with residents, families and staff.
- Actively promotes and protects the image and reputation of the organisation.
- Manages and mentors staff, promoting a holistic, person-centered approach.
- Leads and manages change within the facility.
- **Management**_
- Oversees the performance, development and flow of work activities throughout the facility.
- Ensures performance development activities are undertaken across the facility, including competency development and performance management.
- Empowers and encourages staff to reach their full potential and leads by example.
- Ensures that key business processes, including;
- operational and risk management, including clinical risk and WH&S;
- quality Improvement, Accreditation and ANACC;
- Financial management
- Consumer engagement and feedback
- Inventory management
- Maintenance
- Data collection and analysis
- Provision of client services are effectively and continually followed throughout the Centre.
- Oversees financial performance of the facility, ensuring income and expenditure targets are met.
- Provides management reports on activities, results and accountabilities.
- In liaison with the Property Manager, ensures preventative maintenance programs are
- undertaken and that unscheduled maintenance requirements are attended to.
- Ensures efficient and effective rostering of staff within the Centre that minimizes negative impact on residents through a consistent assignment approach.
- Oversees and ensures that the WH&S and Injury Management systems are effectively utilised through commitment, resourcing and active participation and engagement._**Service Delivery**_
- Oversees and monitors the provision of care and services within the Centre to ensure that the
- physical, social, emotional spiritual and clinical needs of residents are met.
- Understands and supports the roles and rights of families in the provision of care and support to residents.
- Responds to prospective resident enquiries, maintains a waitlist and interview process for prospective residents.
- Personally inducts new residents into the facility with a site tour and leads the initial six week family conference.
- Provides an environment that ensures standards of service delivery are in accordance with best practice, including; recognised clinical and funding practices; flexibility to meet the needs of the individual; sound and safe clinical practice; and compliance with organizational policy, practices

and government regulation.
- Within their scope of practice, provides professional support and advice on resident and care related issues as required.
- Ensures compliance of all documentation in accordance with relevant legislation and standards.
- Provides an environment that fosters an innovative approach and commitment to best practice.
- Leads the development of local initiatives to achieve the highest standard of care and services to the residents and which are responsive to their individual needs.
- Facilitates a team based approach to service delivery.
- Nurtures and grows competencies, and staff skills within the facility by active recruitment, workforce development and effective and contemporary leadership._**Qu