Facilities Manager

Overview

Join to apply for the Facilities Manager role at JLL.

At JLL, we're seeking a skilled Facilities Manager to lead the delivery of comprehensive facilities management services for our clients. In this pivotal role, you'll be responsible for ensuring optimal building performance, occupant satisfaction, and operational excellence across managed properties. We support each other's wellbeing and champion inclusivity and belonging across teams, and as our Facilities Manager, you'll embody these values while directing day-to-day operations, maintaining critical building systems, and implementing strategic initiatives that enhance workplace environments. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage this collaborative spirit to work with diverse stakeholders including clients, service providers, and internal teams to deliver integrated solutions that support our clients' business objectives while maximizing the value and performance of their real estate assets.

Responsibilities

• Lead facilities management operations including maintenance, security, cleaning, and other essential services to ensure safe, functional, and efficient environments
• Develop and maintain strong client relationships through regular communication, reporting, and proactive issue resolution
• Manage facilities staff and service providers, ensuring compliance with contracts, service level agreements, and performance standards
• Oversee the facilities budget, including forecasting, cost control, and identifying opportunities for efficiency improvements
• Implement and monitor health, safety, and environmental programs to ensure regulatory compliance and occupant wellbeing
• Direct maintenance programs for building systems and equipment to optimize performance and extend useful life
• Lead continuous improvement initiatives that enhance service delivery, reduce costs, or improve sustainability performance

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• 5+ years of progressively responsible experience in facilities management
• Demonstrated knowledge of building systems, maintenance practices, and industry standards
• Strong leadership skills with experience managing teams and service providers
• Excellent financial management abilities including budgeting and cost control
• Proven track record of successful client relationship management
• Experience with CAFM/CMMS systems and facilities management software

Preferred Qualifications

• Professional certification in Facilities Management (CFM, FMP, or equivalent)
• Experience managing multiple property types or complex facilities
• Knowledge of sustainability practices and energy management in building operations
• Background in project management with relevant certifications (PMP or equivalent)
• Experience with capital planning and management of improvement projects
• Understanding of relevant building codes, regulations, and compliance requirements
• Strong analytical skills with experience using data to drive decision-making

What you can expect from us

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ441229

Seniority level

• Associate

Employment type

• Full-time

Job function

• General Business and Engineering

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