Internal Sales Coordinator

4 days ago

Melbourne, Victoria, Australia Kapsch Full time

About us

Why Join Us?

Flexibility - Hybrid work model with flexibility to WFH 2-3 days per week
Stability & Career Advancement - Opportunity to grow within our team or beyond with a great network & training opportunities
Down To Earth Culture - Down to earth, honest & open management team
Great Working Conditions - Supportive, dynamic & driven team who have your back

The role

We have an exciting opportunity for a Sales Administrator to join our fast growing team in Melbourne. Our team is a mix of diverse, energetic and customer focused individuals who have a common goal; to support our customers and help contribute to grow our business across the Asia-Pacific (APAC) region.

You, as part of a team, will provide support for Sales activities within the APAC region and assist in coordinating various Sales related tasks from proposal creation, cost calculations to enabling new processes and playing an important part to secure new business to the company. This role will be heavily involved with the pricing and cost calculation component of bids and tenders.

**Your tasks will involve**:
Tracking customer engagement to develop effective pricing strategies for products and services;
Creating pricing models to determine the potential impact of pricing strategies and/or meet customer price breakdown requirements;
Forecasting revenue based on pricing trends, delivery costs, margins and sales volumes;
Support the Bid and Proposals Manager in cost estimations for projects, bid go/no-go/kick off presentation and help articulate the cost calculation internally;
Collaborating with Sales and Solution Consulting departments on developing and implementing competitive pricing strategies;
Assists the Internal Sales Team in coordinating and managing all Sales related administrative activities across multiple departments to ensure full project planning is adhered to and followed accordingly to the Sales Process;
Act as a key coordinator ensuring that all Sales operations are executed to the Sales Process, adhering to procedures of approvals within and preparation of quotations for sign off;
Use Salesforce CRM to track, manage and maintain all pre-sales activities including coordination of document control; and
Manage incoming customer orders, enter details of the order on the company's computing system and check that it includes the correct price, discount level and product requirements.

**About you**:
You will have experience in a project based environment working across the internal sales team.

**Ideally, you will have**:
Tertiary Degree or TAFE Certification in business or engineering, desirable;
Minimum 3 years' experience as a Sales Coordinator/Administrator or similar;
Experience working within a similar project based environment;
Technical understanding of electrical and software engineering principles, highly desirable;
Experience in using a Sales portal/CRM system (we use Salesforce);
A strong communicator and ability to work with multiple stakeholders internally; and
Able to have fun, be safe and make the workplace enjoyable.

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