Operations Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers' supply chains.

Operations Manager - Spotswood, VIC

The Opportunity

An opportunity to join Toll's key fuel distribution site for the state of Victoria, servicing up to 5 major customer. Due to internal movements, we have the opportunity for a Strong Operations Manager to join our facility at Spotwood, VIC.

As the Operations Manager you will:
- Primary contact for changes to the day to day requirements of the customer- Execution of contractual KPI's and obligations, whilst optimising production / operational outputs- Contribute to development of innovative operational systems, processes and standards across business portfolio.- Contribute to the identification of improvement of business and operating processes, work flows, connections and activities across the business.- Plan operational and workforce changes on a daily and weekly basis to ensure annual budgets are achieved together with sustainability in the highest standards of safety, environmental performance and customer service- Ensure that all duties and responsibilities associated with the NHVR and are fulfilled or relevant state

About you:
- Sound knowledge of relevant legislation, regulations and fatigue management as it pertains to the Transport industry, specifically including dangerous goods.- Strong customer service orientation - excellent understanding and strong curiosity about our customers and what adds value to them- Sound knowledge of personnel and operational requirements, relating to training and compliance.- Sound incident management/investigation skills - ability to determine root cause and implement appropriate corrective actions.- Leadership experience with minimum 2 years in a managerial or senior operations role, with demonstrated team leadership and decision-making capabilities.- Communication skills with proven ability to lead toolbox meetings and engage effectively with unions, regulators and customers.

What We Offer:
- Join a large iconic transport company, and grow your skillset within the Toll business; utilising succession plans, bespoke online learning and development, and the wider Toll network.- Market competitive salary- A positive and collaborative work environment- Opportunities for professional growth and development- Local discounts on services and other special benefits for employees

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.