Claims Management Officer

6 days ago

Brisbane, Queensland, Australia Hudson Australia Full time

To provide responsive and proactive claims management services for our members and third parties whilst managing timely efficient and effective claims management with our Member always at the forefront of what we do.

**Key points**:

- Easy to fill out weekly time sheets
- Modern office space with updated amenities ( kitchen / cafeteria / gym )
- Significant Australian company
- Claims/ call Centre with ongoing work opportunities
- **Rosters are planned 6 weeks in advance. The shifts can range weekdays anywhere from 7am - 7pm and you would work a standard day within these hours.**:

- 4 weeks training in Eight Mile Plains but then option to work from CBD office
- Free onsite parking at Eight Mile Plains office
- No vaccination requirements
- WFH flexi days after 3 months training (Laptop provided)
- 6 month contract with possible extension
- Salary $32.69 p/h + super

**Key role responsibilities**:

- End to end claim ownership, inclusive of lodgement, of claims of your complexity.
- Triaging, claims management and deployment of emergency services to the scene to mitigate loss.
- Participate in coaching and training to enable you to improve the Members experience and claims outcomes or prepare to manage claims of higher complexity (as required).
- Providing proactive, timely, quality and efficient claims outcomes.
- Undertake other roles and responsibilities as directed by the manager in line with the incumbent's knowledge, skills and abilities.
- Promote teamwork amongst individuals and across functions.
- Manage overflow of triaging and claim complexities in line with the incumbent's knowledge, skills and abilities

**Key skills required**:

- Previous expereince in Claims, Call centre, Insurance or Finance
- Ability to adapt to an ever-changing environment
- Able to handle emotionally charged situations
- Passionate about delivering excellent customer service
- Ability to collaborate, work well in a team and have a positive impact on engagement
- Ability to communicate and listen effectively
- Ability to problem solve, negotiate & display decision-making skills
- Developed computer skills
- Excellent time management skills
- Ability to manage varying workloads and pressures
- Experience in customer service is essential

If this sounds like you **APPLY NOW

  • Claims Officer

    2 weeks ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...

  • Claims Officer

    2 weeks ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...

  • Claims Officer

    1 week ago

    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $80,000 per year

    As a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...

  • Claims Management Officer

    2 weeks ago

    Brisbane, Queensland, Australia IAG Full time

    OverviewClaims Management Officer – Motor at RACQ (insurance arm of IAG) with end-to-end lodgement and claims management responsibility. You'll guide members through the claims process, triage claims, support recovery efforts, and contribute to continuous improvement initiatives to enhance member outcomes. As the first point of contact, you'll deliver...

  • Claims Management Officer

    4 days ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    To provide responsive and proactive claims management services for our members and third parties whilst managing timely efficient and effective claims management with our Member always at the forefront of what we do.**Key points**:- Easy to fill out weekly time sheets- Modern office space with updated amenities ( kitchen / cafeteria / gym )- Significant...

  • Claims Officer

    5 days ago

    Brisbane, Queensland, Australia Qbe Insurance Group Limited Full time

    Claims Officer**Primary Details**Time Type: Full timeWorker Type: EmployeeDeliver superior claims service to customers in the Casualty and Specialty classes. Execute superior claims management including determining policy coverage, investigating, evaluating and negotiating claims, and engaging with specialist suppliers and stakeholders.**Claims Officer - QLD...

  • Claims Officers

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    Join to apply for the Claims Officers role at Troocoo.Get AI-powered advice on this job and more exclusive features.Queenslanders are no strangers to extreme weather, and RACQ is stepping up to support communities affected by storms and floods. If you're passionate about helping others and want to make a real impact, now is your chance to join RACQ's...

  • Claims Officers

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    Join to apply for the Claims Officers role at Troocoo.Get AI-powered advice on this job and more exclusive features.Queenslanders are no strangers to extreme weather, and RACQ is stepping up to support communities affected by storms and floods. If you're passionate about helping others and want to make a real impact, now is your chance to join RACQ's...

  • Claims Officer

    13 hours ago

    Brisbane, Queensland, Australia The Andersen Partnership Full time

    Competitive Salary- High Performing Team- CBD Location close to public transportWe are partnering with a respected and established boutique Brokerage firm in Brisbane CBD who are looking to grow their team with an experienced claims officer. This is a full time position close to public transport in a high performing and collaborative team.**The Role**The...

  • Claims Management Officer

    2 days ago

    Brisbane, Queensland, Australia Racq Full time

    **Claims Management Officer - Motor Claims****(****Job Number**:**230000SR****)****Description****Claims Management Officer - Motor Claims****About the role**- Commencing 10th July with interviews mid June- $29.52 commencement rate + superannuation + penalty rates- Full Time 37.5 hours per week, rostered over a 7-day working week- Rotational rosters between...