Client Implementation, Global

**Who we are looking for**

The primary role of the Client Implementation Officer is the coordination and efficient implementation of all stages of the business changes implementation and new business installations for SSGA in Australia.

Reporting directly to the Head of Investment Operations, you will interact with various key stakeholders including the Investment Operations team, Client Relationship Managers, the Client Service team, Portfolio Managers and third-party providers to ensure efficient coordination and timely completion of any business changes and new business implementation events. The role also includes some project and continuous improvement work streams.

**Why this role is important to us**

The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world's governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.

Join us if making your mark in the asset management industry from day one is a challenge you are up for.

**What you will be responsible for**

As Client Implementation Officer, you will
- Processing change events across clients managed by SSGA Australia, including but not limited to new mandate installations, ISDA account maintenance, in-specie coordination, client terminations and custody changes. Ensure that relevant set ups are completed in all internal systems in timely manner.
- Support reviews of new mandates and products to ensure understanding of the inherent risks involved.
- Follow a Risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process.
- Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes and deliver continuous improvement.
- Develop and maintain relationships with key internal and external stakeholders as required.
- Participate as required to any new business implementation projects.
- Ensure all functional procedures are kept up to date.

**What we value**

These skills will help you succeed in this role
- Team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining high quality of service
- Genuine interest and good understanding of financial markets
- Strong English language skills, both written and verbal
- Strong communications and organizational skills
- Demonstrate ability to meet deadlines
- High attention to detail required
- Strong PC skills essential

**Education & Preferred Qualifications**
- Minimum 5 years' experience from either an Investment Manager or Global Custodian
- Relevant degree (Finance, Accounting, Economics)
- You will have a proven track record of meeting service level expectations

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.
Benefits
Medical Care and Insurance
- We provide a range of medical plans that cover you and your dependents. You can also take advantage of our employee and family life insurance, accidental death and dismemberment coverage.
- Well-Being Programs
- State Street's BeWell helps employees proactively manage their well-being. Our Employee Assistance Program (EAP) provides personal and confidential assistance for a broad range of issues.
- Financial Well-Being
- Depending on where you work, you will be eligible for regionally specific savings and/or retirement plans.
- We also provide resources and host local events to educate employees on achieving financial well-being.
- Holidays and Time Off
- We provide our employees with a highly competitive holiday and paid vacation allowance, with considerations for local requirements. We also offer our employees two paid da