Global Client Manager

Make an impact with NTT DATA
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Role Summary
The Global Client Manager (GCM) is responsible for generating new revenue through the sale of high-bandwidth IP transit services and associated value-added solutions to ISPs and internet-centric companies across domestic and international markets. This role is focused on transactional acquisition of new logos and requires strong analytical capabilities in both technical and commercial terms.

The GCM may also manage existing accounts, ensuring high levels of customer satisfaction while driving incremental revenue. The role demands strategic coordination across geographies and functions within the Global IP Network (GIN) ecosystem.

Key Responsibilities

• Drive new business acquisition through targeted sales of IP transit and internet infrastructure services.
• Analyze and negotiate complex technical and commercial terms with prospective clients.
• Manage assigned accounts, ensuring retention, satisfaction, and growth.
• Coordinate cross-functional engagement across GIN teams to deliver seamless client experiences.
• Develop and execute strategic plans for customer engagement and revenue growth.
• Maintain strong relationships with clients, especially those fluent in Chinese, Korean, and Bahasa Indonesia.
• Stay current with industry trends, competitive landscape, and emerging technologies.

Qualifications & Experience

• Proven experience in internet infrastructure sales, ideally with a telco or IP transit background.
• Strong understanding of IP routing, cloud services, server environments, and internet backbone technologies.
• Demonstrated success in managing complex sales cycles and achieving revenue targets.
• Multilingual communication skills: Chinese preferred, with Korean and Bahasa Indonesia as strong assets.
• Ability to work independently in a remote setup while coordinating across global teams.
• Advanced planning and strategic thinking skills with high business acumen.

Workplace type:
Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.