Technical Implementation Consultant

4 weeks ago

Sydney, New South Wales, Australia Novum Global Full time
Overview

Join a leading global tech vendor working in large law market.

The Technical Implementation Consultant will play a crucial role in implementing and supporting the case and matter management platform within legal organisations.

About the Role

The Technical Implementation Consultant is responsible for translating business requirements into technical solutions, configuring the platform, integrating it with other systems, and ensuring successful adoption by users. This role involves a combination of technical expertise, problem-solving, and client communication skills. RPA exposure would be highly regarded.

Responsibilities
  • Working with clients to understand their specific needs and designing appropriate solutions within the platform.
  • Configuring work types, forms, workflows, and document templates within the environment.
  • Integrating the platform with other systems like document management systems (DMS) and other relevant business applications.
  • Providing technical support to clients and training their teams on how to effectively use the platform.
  • Creating and maintaining clear and concise documentation for both internal and external users.
  • Contributing to the implementation lifecycle, from initial workshops to go-live and ongoing support.
  • Supporting sales efforts by demonstrating the capabilities of the platform and potentially creating prototypes.
About you
  • Strong understanding of software development principles, database concepts, and experience with low-code platforms.
  • Familiarity with legal workflows, processes, and terminology is highly beneficial. if you have exposure with RPA technologies, this would be useful.
  • Ability to effectively communicate with both technical and non-technical stakeholders.
  • Ability to analyze complex business requirements and design effective solutions.
  • Experience managing the implementation of software solutions.
What you will find here
  • Competitive, equitable salary with top-tier health benefits and dental coverage
  • Hybrid work environment or potential to work remotely for this role
  • Flexible time off policy
  • Pension contribution
  • A recognition program with special acknowledgement at 3, 5, 7, and 10 years

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