Ao3 Customer Service Officer

11 hours ago

Gold Coast, Queensland, Australia Chandler Macleod Full time

**About the Company**:
As one of Australia's largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies.

We are currently seeking for AO3 Customer Service Officers on behalf of our client based on the Gold Coast to work within the call centre and face to face in the contact centres.

We are looking for Customer Service Officers that can provide accurate information to prospective and existing clients, to sell and on-sell the Region's programs and services, complete enrolments and receipt payments.

**About the role**:
As a Customer Service Officer, you will have responsibility for the following:

- Represent our client as the first point of contact for clients, including from non-english speaking background.
- Process student enrolments using various payment options.
- Ensure all relevant records are up-to-date and accurate.
- Contribute to the collective achievement of service level agreements and targets.
- Undertake research and development on matters relating to business functions.
- Contribute to improvement in business processes and practices.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

**About You**:
As an experienced Customer Service Officer, you will have
- The ability to rapidly acquire extensive knowledge of products, services and operations.
- Demonstrated achievement in a customer service/call centre environment.
- Demonstrated ability to provide prompt and professional client service by building and sustaining positive relationships, resolving conflict and solving problems.
- Proficiency in the use of Microsoft Office and other relevant specialist software packages
- Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
- Ideally educational background, banking, financial or travel

**Benefits**:

- 19 Sept - 10 Feb with possible extension
- Gold Coast Location
- $43.40 / hour plus super

We are interviewing immediately, so to be considered for this role APPLY NOW.

  • AO3 Customer Service Officer

    19 hours ago

    Gold Coast, Queensland, Australia chandlermacleod Full time

    AO3 Customer Service Officer – Education SectorLocation: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary: $48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based,...

  • Ao3 Customer Service Officer

    1 day ago

    Gold Coast, Queensland, Australia Chandler Macleod Full time

    AO3 Customer Service Officer – Education Sector Location: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary:$48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector.These roles are call centre–based,...

  • Ao3 Administration Officer

    2 days ago

    Gold Coast, Queensland, Australia Chandler Macleod Full time

    We are currently seeking an AO3 Admin Officer to join a busy team for a short contract. This role is for an immediate start and will be working full time hours, Monday to Friday located in Ashmore.**Role Requirements**:As the Administration Office, you will have responsibility for the following:- Contribute to effective and efficient administrative systems,...

  • Ao3 - Project Support Officer

    2 days ago

    Gold Coast, Queensland, Australia Hudson Australia Full time

    **Title**:Project Support Officer**Classification**:Equivalent to AO3 under TMR EBA**Employment Type**:Part-time, 3 days per week for 6 months (ASAP start)**Primary Location**:White St, Nerang**Pay**:$46.27/hour + SuperJoin the Statewide Network Operations (SNO) Branch, an innovative division dedicated to optimizing road operations for safe and efficient...

  • Client Liaison Officer

    2 days ago

    Gold Coast, Queensland, Australia Davidson Group Services Full time

    **AO3 Client Liaison Officer****About the Role**:Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Call Centre Consultants. There is a potential of multiple opportunities available based in the heart of the Gold Coast.If you are a vibrant, enthusiastic call centre professional we would love to hear from...

  • Administration Officer

    2 days ago

    Gold Coast, Queensland, Australia Child Safety, Seniors And Disabilities Full time

    The key responsibilities of the AO3 level Administration Officer in a Child Safety Service Centre are as follows:- Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.- Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures...

  • Customer Service Representative

    2 days ago

    Gold Coast, Queensland, Australia Customer Service - Appliance Spare Parts Burleigh Heads Full time

    Gold Coast Location with onsite parking - Start ASAPRemuneration package includes base wage which is negotiable + super + monthly bonuses. 10 Days Personal leave per year, and four weeks Annual Leave.Doug Smith Spares distributes appliance parts throughout Australia, we are seeking a motivated, experienced person to join our great team at our Burleigh Heads...

  • Customer Service Officer

    2 days ago

    Gold Coast, Queensland, Australia Troocoo Pty Ltd Full time

    Global company with ongoing support and training- Modern offices based in Robina Gold Coast.- Join our growing team in providing highest level of customer serviceTroocoo are excited to have partnered with our client and work with them on an exciting new project. Due to continued growth, our client is expanding their Robina Gold Coast office and looking to...

  • Customer Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Taylex Australia Full time

    Join Taylex – Australia's Leading Manufacturer in Wastewater Treatment SolutionsCustomer Service Officer | Yatala, QLD | Full-TimeAre you a proactive and customer-focused professional ready to bring your administration and service skills to a dynamic, forward-thinking business?Taylex, an Australian market leader in wastewater treatment and home water...

  • Customer Service Officer

    5 days ago

    Gold Coast, Queensland, Australia Avia Homes Australia Pty Ltd Full time $60,000 - $80,000 per year

    Customer Service OfficerAvia Homes is a young dynamic team who is seeking a Customer Service Officer, who has a positive can-do attitude, on a full-time ongoing basis.Key responsibilities:Nurturing the client experience for the duration of the construction of the home through to completion.Provide regular communication with customers via phone and email,...