Sentence Management Administrator

1 week ago

Australia Management & Training Corporation Pty. Ltd. Full time

**ABOUT US**

MTC is a global leader in the corrections, detention, training and education sectors operating Job Corps centres, correctional facilities, detention centres, detention medical departments and workforce development sites globally.

Our Vision is to be a leader in social impact by transforming lives and strengthening communities. We are proud of the incredible work our employees do providing support, giving hope, and providing opportunities for a better life.

We have a great opportunity for a Sentence Management Administrator to join our dedicated team based onsite at Parklea Correctional Centre.

**ABOUT YOUR NEW ROLE**

As a Sentence Management Administrator, independently or collaboratively, provide administrative support for sentence administration processes in compliance with legislation and policy, address and resolve inmate detainment inquiries or redirect them as needed, and ensure accurate and accessible record-keeping in line with established procedures and protocols.

**In your new role, you will**:

- Perform administration and records management functions and services that pertain to the detention and release of inmates, either as part of a team or individually
- Perform core processing work within a Sentence Administration business unit, which may include liaison with external and internal stakeholders, data integrity checking/entry and general administrative tasks
- Support a culture of quality customer service in the organisation
- Demonstrate a thorough knowledge of the services provided and relay to customers
- Identify and respond quickly to customer needs
- Consider customer service requirements and develop solutions to meet needs

**ABOUT YOU**:
As a Sentence Management Administrator, you will bring proven administrative experience supporting diverse teams, along with strong multitasking and communication skills to collaborate effectively. Flexibility to work on a rotating roster and the ability to consistently excel in a fast-paced, high-volume, and complex environment are essential for success in this role.

**To be successful, you will**:

- Be required to work under a rotating roster - and are required to work 5 of 7 days; shifts vary Monday to Friday between 7am-3pm and 12pm-8pm.
- Need proven administration experience supporting varied teams.
- Have the ability to multitask and communicate effectively with fellow team members
- Have knowledge and understanding of the NSW Criminal Justice System
- Qualifications in Administration is desirable but not essential
- Gain and retain all police/security clearances required within our industry.
- Pass any required health assessments.
- Work within an immigration centre.
- Travel interstate when required to meet business needs.
- Provide proof of double vaccination against Covid-19 with a vaccine recognised in Australia.
- Undergo alcohol and drug testing as required by the business.

Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

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