It&C Coordinator

5 hours ago

Mandurah, Western Australia Coolibah Care Full time

**Introduction**:
Are you passionate about aged care and want to work with other like-minded people?
Coolibah Care has been the aged care provider of choice in the Peel region for over 50 years. We are an independent not-for-profit organisation, offering a range of services including residential care, independent living, home services, respite and day care.
**What we can offer you**:
At Coolibah Care', we are committed to providing a supportive and rewarding work environment for our employees.
- Salary - competitive salary and generous salary packing of up to $15,900 per year. This allows you to pay your expenses from your salary before tax which increases your take home pay
- Ongoing training and development opportunities
- Culture - a flexible, diverse and inclusive working environment with the opportunity to truly to make a difference in someone's life everyday
- Reward and Recognition Platform - rewarding our employees who go above and above and also have access to a range of discounts.
- Staff benefits - 20% staff discount on Gym and Aqua memberships at Mandurah Aquatic and Recreation Centre
- Hours - Flexible work hours to maintain a healthy work-life balance.
- Great Central Mandurah location and Free Parking

**Description**:
Are you a tech-savvy problem solver with a passion for people and purpose? Coolibah Care is on the lookout for an enthusiastic IT & C Coordinator to become a key player in supporting our mission to deliver exceptional care through smart, secure, and effective technology solutions.
As we embrace growth and new challenges in the aged care sector, you'll lead the charge in keeping our IT and communication systems running smoothly, safely, and compliantly. You'll work closely with our external Managed Service Provider (MSP) while providing hands-on support across our organisation.
What you'll be doing
Be the go-to expert for all things IT & Communication at Coolibah.
Coordinate with our MSP to ensure seamless operations of networks, internet, and phone systems.
Provide on-site tech support to staff and residents—minimising downtime and maximising service quality.
Roll out new systems and support our compliance with the Strengthened Aged Care Quality Standards.
Deliver friendly, effective IT training to staff and support them with day-to-day tech needs.
**What you need to be successful in this role**:
A Cert IV (or higher) in Information Technology.
- Solid experience supporting Microsoft Windows environments and troubleshooting IT issues.

Previous experience implementing new systems.
Excellent communication and problem-solving skills with a passion for customer service.
A proactive, hands-on approach with the ability to manage competing priorities.
- Current Police Clearance (less than 6 months) and current First Aid Qualifications (or willingness to obtain)
- It is recommended that you will have 2 COVID Vaccinations and an up-to-date Flu vaccination

**Skills and Experiences**:

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