People Services Team Leader

**Position**:
**People Services**
**Team Leader**

**Contents**

**Our story and strategicvision 04**
**Our Students 06**
**Our learning and teaching 08**
**Our Commitment to Reconciliation 10**
**Our research 11**
**Health Futures Institute 13**
**Food Futures Institute 14**
**Harry Butler Institute 15**
**People Services Team leader position description 16**
**Application Process 22**
**Our location 24**
**Why Murdoch? 25**
**Useful links 26**

4

5

6

7

8

9

10

11

12

13

14

Murdoch University | 15

**People Services**
**Team Leader**

The Role of the People Services Team Leader
The People Services Team Leader is a key member of the People and Culture office in

driving true HR business partnership throughout the University. This role will lead and

inspire the People Services team and be responsible for frontline advice and

administration support with a strong focus on process improvement, implementation of

programs and initiatives to optimise the service offering and an overall continuous

improvement mindset.

The position will work closely with the People Services Manager to support the design

and implementation of contemporary and innovative human resources

programs/initiatives across the broader PCO team to improve the overall service offering.

The People Services Team Leader, provides supervision, technical support and advice

to the People and Culture Advisors and People and Culture Officers. The Team provides

professional HR generalist support that helps managers and supervisors to effectively

meet key organisational goals of their area. The Team engages and delivers a full range

of HR services to all internal stakeholders through effective consultation, coaching and

advice within the legislative and compliance framework of higher education.

**About Murdoch University**

Murdoch University helps people discover how to make a difference, through

education and research endeavor, and remains one of the most inclusive universities

in the country, providing students with quality education and recognized academic

standing within an engaging and caring environment. We are a university for all,

irrespective of background and social standing with a focus on social equity, self
- direction and freedom of thought and belief.

With strong links to government, business and the community, Murdoch University

helps people discover how to make a difference. We are a young, innovative and

enterprising university with more than 23,000 students and 1,700 staff across Perth,

Singapore and Dubai. We are committed to high quality education, innovative

research, and strong community engagement both locally and internationally.

Our Strategic Plan and Future Horizon 2017-2027 outlines an ambitious blueprint for

development and growth, with a focus on one purpose: to be a creative force for

current and futuregenerations.

We are clear about our two core goals: to educate free thinkers who thrive in society

and are sought after by employers; and, to provide life changing solutions for the

world's big challenges through our outstanding translational research and innovative

practice.

16

**People Services**
**Team Leader**

**About the work area**

The People and Culture team is an integral part of the business strategy and decision

making process focusing their efforts on strategic and operational programs and

services that supports staff and organisational objectives.

We develop partnerships based on trust and integrity to foster excellence, engagement

and fairness as we work to strengthen the University's ability to recruit and retain high

quality staff, and develop a culture that encourages and supports academics and

professional staff to reach their full potential

Staff within the People and Culture Office will actively demonstrate:

- customer centricity and a solutions orientated approach;
- prompt, efficient and quality service;
- respect confidentiality and act with integrity in all matters;
- have a positive approach to achieve the best possible outcomes;
- foster close working relationships with the Colleges and Offices to identify needs and

assist in servicing them;
- be respectful and courteous at all times.

Reporting Relationships
People

Services
Manager

People
Services

Team Leader

People and
Culture
Advisors

People and
Culture
Officers

17

**People Services**
**Team Leader**

**Key responsibilities & duties**

**Leadership**
- Ensure all initiatives are managed in
- Oversee the People and Culture

accordance with existing governance
Advisors and People Services Officers.

frameworks.
- Develop positive team ethos within the

immediate workgroup through positive - Ensure that matters are escalated or flagged

participation and communication. for additional external support as needed.
- Set team objectives and drive team - Maintain an awareness of the organisation's
performance to achieve desired outcomes. competitiveness within the marketplace and
- make recom