Team Leader/Supervisor

1 week ago

Perth, Western Australia Convenient Support Services Full time

**About Us**:
Convenient Support Services is a leading provider of care services for individuals across WA. We are committed to delivering high-quality, person-centered support to enhance the lives of our clients and their families. As we continue to grow, we are seeking a dynamic and experienced individual to join our team as a Team Leader.

**Position: Team Leader**

**Responsibilities**:
**Supervision and Leadership**:

- Provide effective leadership and supervision to a team of support workers.
- Mentor and coach team members to ensure they deliver quality care services in accordance with organisational standards and NDIS guidelines.
- Foster a positive and inclusive team culture that promotes collaboration, professionalism, and continuous improvement.
- **Client Management**:

- Oversee the coordination and delivery of care services to clients, ensuring their individual needs and preferences are met.
- Conduct regular assessments of clients' needs and preferences, and collaborate with the team to develop and review individualised care plans.
- Liaise with clients, their families, and external stakeholders to ensure effective communication and coordination of care.
- **Administrative Duties**:

- Maintain accurate and up-to-date records of client information, care plans, and service provision.
- Prepare reports and participate in team meetings to review performance, identify areas for improvement, and develop strategies for enhancement.
- **Training and Development**:

- Facilitate training sessions and workshops for team members to enhance their skills and knowledge in areas such as disability support, person-centered care, and risk management.
- Support the professional development of team members through regular performance feedback, goal setting, and recognition of achievements.

**Qualifications and Skills**:

- Diploma or higher qualification in Disability Services, Community Services, or a related field.
- Proven experience in a supervisory or leadership role within the disability or community services sector.
- Strong communication, interpersonal, and organisational skills.
- Sound knowledge of the NDIS framework and relevant legislation, regulations, and standards.
- Ability to work collaboratively in a multidisciplinary team environment.
- Demonstrated commitment to person-centered care and continuous quality improvement.

**Job Types**: Full-time, Part-time

Pay: From $35.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday
- On call
- Public holidays
- Weekend availability

Supplementary Pay:

- Overtime pay

**Education**:

- Diploma (required)

**Experience**:

- Working with people with developmental disabilities: 4 years (required)

Licence/Certification:

- Working with Children Check (required)
- Full Driver Licence (required)
- First Aid Certification (required)
- CPR Certification (required)
- NDIS workers screening check (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 11/11/2024

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