Processing Officer

1 week ago

Sydney, New South Wales, Australia Nsw Corporate Services Full time

**_Together we shape thriving communities, public spaces, places and economies._**

- **Be part of a high-performing team where your contributions make impact**
- **Temporary full-time opportunity to December 2025**
- **Office location - Orange or Parramatta preferred with flexible working supported**
- **Salary relative to experience and ranges from $73,522.00 to $79,931.00 plus super**

**What's in it for me?**

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

**The role**

As a **Processing Officer**, your primary purpose is to ensure the accurate and timely handling of corporate transactions and support functions, including meticulous filing and storage of documents. Your daily tasks revolve around processing transactions in line with set policies, assisting customers with queries, and ensuring all tasks meet the expected standards within agreed timeframes. When issues arise, you're responsible for escalating them promptly and clarifying discrepancies with the relevant parties.

You will face the challenge of processing transactions efficiently while maintaining accuracy and implementing corrective actions as needed. Consistently delivering high-level customer service and minimising staff complaints is essential, all while upholding confidentiality when dealing with sensitive information and requests. It's a role that demands precision, customer focus, and a commitment to maintaining high standards.

For more information read the full Role Description**:Processing Officer**

**What you will bring to the role**
- Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members.
- Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment.
- Solid time management and organizational skills to prioritize tasks and meet deadlines efficiently.
- Strong teamwork and collaboration skills, with a willingness to contribute to group efforts and support colleagues in achieving objectives.
- Maintains meticulous attention to detail amidst high-volume workloads, ensuring accuracy and precision in all tasks and deliverables.

**About us**

The **Department of Planning, Housing and Infrastructure** (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

**Join us**

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

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