Processing Officer

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

The Company

Our client is a well-respected organisation known for delivering outstanding services and initiatives that support and enhance government operations, helping them reach their full potential.

They are currently seeking a dedicated Processing Officer with excellent attention to detail to assist in processing government client applications. This is an immediate start, offered as a 3-month contract with the potential for extension.

Please note : This role is based on-site at the Parramatta office, with no work-from-home arrangement available.

The Job

Reporting through to a Team Leader, in this Processing Officer contract you will be accountable for :

  • Process a variety of customer applications and transactions
  • Apply or remove restrictions on customer records in line with relevant guidelines
  • Review and verify supporting documentation submitted by clients
  • Assess and handle non-standard documents requiring careful judgement and compliance checks
  • Update and maintain customer information, ensuring records are current and accurate
  • Verify documents with external agencies, both within Australia and internationally, to confirm authenticity
  • Deliver high-quality service in a high-volume environment with strict deadlines and performance targets

To be successful for this opportunity, you must have experience in the following areas and possess the below personal qualities :

Minimum 1 year of experience in assessing applications and processing documentation in line with regulatory checklists or guidelinesSelf-motivated who can work independently and as part of a teamStrong customer service skills, particularly over the phoneExperience in processing compliance applications, or administering grants and rebates, is desirable but not essentialPrevious experience to the DRIVES system will be favouredStrong attention to detail

How to apply

Our client is searching for candidates who can start immediately If you are interested, please apply through our company website.

Please note that only shortlisted candidates will be contacted.

We take the security of our candidates seriously and will never ask for your bank details during the hiring process nor will we contact you via WhatsApp or Telegram. If you receive any communication from us requesting this information, please do not respond and contact us immediately.

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