Administration Assistant

2 weeks ago

Melbourne, Victoria, Australia Prixcar Services Full time

**Job No**:
**B218205**
***

**Location**:
**Altona North**
***

***:
PrixCar Services is an automotive logistics company, over the last 30 years we have grown to offer a wide range of specialised services including damage surveys, paint & panel rectifications, vehicle build ups including fleet conversions, vehicle storage, PDI services, detailing, vehicle registrations, and vehicle transport. With more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport services to both individuals and OEM customers.

At PrixCar we have a dedicated and experienced Priority Transport Team, who co-ordinate, plan and manage transport movements for all special events and time critical movements.

**_ Do you thrive in a fast-paced atmosphere, do you appreciate a challenge and enjoy creating strong client relationships, are you someone who can think on your feet and find solutions?_**

If that's the case, we're looking for a highly motivated and organised individual interested in a career in the Automotive Supply Chain. Someone who prioritises the needs of our clients and ensures that they receive prompt, efficient, dependable, courteous service that meets or exceeds their expectations.

**Key Responsibilities**:

- Develop and sustain outstanding customer service relationships and a reputation within the assigned customer portfolio.
- Prepare transport quotes for individual vehicle movements, extended roadshows, or specialised requirements for customers.
- Assist with timely and effective follow-up and responses to internal and external customer inquiries and issues, as needed
- Data accuracy and strong attention to detail is imperative to being successful
- Record positive customer feedback, record and follow-up negative customer feedback and escalate where appropriate
- Prepare and communicate transport quotation as per customer requirements
- Effectively liaise with and build relationships with operational staff as necessary for the transport booking process
- Maintain highest standard of record keeping

**Experience we are looking for**:

- Strong organisation skills
- Strong keyboard skills
- Strong written and verbal communication skills
- Excellent analytical skills with high attention to detail
- Prior experience in Administration and Customer Service
- Proficient in Microsoft Excel, Word, and Outlook
- Strong work ethic
- Flexible - ability to multi-task and adapt to changing work requirements
- Enthusiastic team player with a can-do attitude
- Exceptional time management and problem-solving skills

If you feel that this challenge and opportunity is right for you, please send through a Covering Letter and Resume - we would love to hear from you

Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion. If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume.

Prixcar values of **_Play_**, **_Passion_** and **_Care _**underpin everything we do. We PLAY as a team, provide service excellence with PASSION and we CARE for our people and customers. Join us and be part of our industry changing journey

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