It Service Delivery Manager

3 days ago

Canberra, ACT, Australia Peoplebank Full time

**Title: IT Service Delivery Manager**

**Location: Canberra**
**Type: Contract**

**Duties**:

- During service hours the Incident Management Specialist has to respond to urgent eMails and phone calls in a timely manner, in case of unplanned outages
- Work with SSC AP team to delivery and maintain Infrastructure Support Services such as Servers, Network, Data Center Operations
- Mentor and coach staff and ensure their professional development through continuing education and professional affiliations/associations
- Degree in Information Technology-related course
- Certification in ITIL, PMP/CITPM and Microsoft technology
- Experienced in IT shared service environment
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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