Service Delivery Manager

3 weeks ago

Canberra, ACT, Australia IT Alliance Australia Full time
One of our Federal Government clients is looking for Service Delivery Manager in Canberra.
We are looking for the following Skills/Experience: Conducting thorough analysis of current service operations to identify strengths, weaknesses, and areas for improvement.
Evaluating future service needs and business requirements to ensure services remain relevant and effective.
Monitoring service performance and address potential issues.
Building and maintaining strong relationships with customers to understand their needs and expectations.
Managing customer complaints and generate effective solutions.
The next step is easy: If you are interested to discuss this position, you may send an email atjobs@italliance.com.au or give us a call at 02 8806 0090 for more information.
Note - We are equal employment opportunity provider and encourage applications from people with disability.
Please let us know if you need special assistance for this job application.
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