Facilities Coordinator

1 week ago

Sydney, New South Wales, Australia Whsmith Full time

**Join us as a Facilities Coordinator**:

- **_Exciting opportunity to join a well established international brand_**:

- **_Work in a vibrant and central Woolloomooloo based office_**:

- **_Occasional travel to our retail and food sites_**

**About WHSmith**:
WHSmith is an historic British retailer focusing on news, books and convenience, and we are proud to bring our expertise to our Australian operations. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.

At WHSmith, we believe in creating a positive work environment where our team members feel valued and supported. We foster a culture of learning and growth, where everyone has the opportunity to develop their skills and advance their careers.

**About the Role**:
As the Facilities Coordinator at WHSmith, you will take ownership of the Central Operations Inbox, promptly responding to maintenance requests from stores and assessing the severity and urgency of issues. Additionally, you will provide adhoc general admin support to the Head of Operations for Retail and Food. This involves:

- Coordinating with store managers to prioritize repair and maintenance tasks based on urgency and business impact.
- Establishing and maintaining relationships with reliable maintenance and repair vendors.
- Negotiating contracts and service agreements with vendors to secure competitive rates and service level agreements.
- Identifying opportunities for process improvements and cost efficiencies.
- Tracking expenses, creating CAPEX proposals, and ensuring maintenance activities adhere to budgetary constraints.
- Monitoring vendor performance, timelines, and work quality.
- Ensuring all maintenance activities comply with local regulations and safety standards, by maintaining accurate records of work orders, service reports and expenses.

In this position, you will have the opportunity to make a significant impact on our operations and contribute to the success of our retail and food outlets nationwide.

**About You**:
Ideally, you will have:

- Proven experience in facilities management, repairs, and maintenance within a retail or multi-site environment.
- Technical knowledge of standard equipment.
- Strong administration experience within a retail environment.
- An intermediate understanding of Excel, PowerPoint and Excel.
- A results driven attitude.
- A passion for delivering exceptional customer service.
- Excellent verbal and written communication skills.

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