Manager Digital Workspace, Technology And Digital Solutions

1 week ago

Brisbane, Queensland, Australia Queensland Government Full time

**What you will be doing**:

- Lead a responsive and effective problem resolution service that will minimise disruptions to and meet agreed performance targets for networked Information Systems and Associated Applications.
- Consult, negotiate, liaise and provide expert advice to staff at all levels regarding the operations of the Information Systems infrastructure and facilities.
- Work cooperatively within TDS to continually improve the value of ICT services to our customers through the provision of appropriate, efficient and effective support, solutions and infrastructure.
- Influence and encourage an environment and culture in which high quality customer service is delivered through fostering adherence to the quality system documentation, continually seeking improvement in the way in which work is undertaken.
- Lead an effective team within TDS by developing an understanding of the roles and duties of other team members and work collaboratively to assist the team in delivering services to the Department.
- Manage the investigation and problem-solving activities for the maintenance and support of a large and complex Windows network environment.
- Manage and coordinate major projects to implement and upgrade the Windows network environment.
- Proactively manage the work performance and personal conduct of the Digital Workspace Team.

Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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