Enterprise Account Manager

6 hours ago

Sydney, New South Wales, Australia Nice Full time

What we do

We have three principle areas of activity: Perfecting Customer Experience, Powering Public Safety, and Financial Crime Prevention & Compliance.

Perfecting Customer Experience

We enable organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged. Our customers stand out in their competitive markets by offering an enhanced customer experience, and they improve their bottom line by streamlining operational efficiency.

With NICE, our team and culture make the difference

The consistent delivery of world-class innovation and exceptional customer service is ultimately the responsibility of our team of dedicated professionals - and this is where our unique culture comes in. What allows us to do extraordinary things is our culture of thought leadership, collaboration and innovation. So, we respect and listen to each other, drawing from our experiences and learning from our respective skills and backgrounds.

Position Summary

The Enterprise Account Manager is the first and primary customer point of contact selling into a defined sales territory. As the door opening sales expert, you will work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the NICE product portfolio from the competition. The Enterprise Account Manager is also engaged in both expanding the customer base into untapped markets as well as displacing NICE competitors from historically aligned companies. This a growth role.

Reporting into the ANZ Managing Director, you will:

- Be responsible for National territory of accounts deploying country and regional resources to maximize business potential.
- Strategically drive revenue with "C" level clients ensuring that quarterly and annual revenue targets are met or exceeded
- Penetrate account at senior levels through executive briefing and meetings, and develop an intimate understanding of customer's business, technical issues and organizational structure, and document using appropriate systems.
- Develop and implement a sales and marketing strategy including strategic account plans.
- Manage successful working relationships with Solution Engineers, Consulting Professionals and Technical Service Engineers.
- Develop road maps for large-scale implementations of our systems and services in the accountsMap capabilities of Partners and other Strategic Alliances to target strategic sales opportunities.
- Create a network of relationships to facilitate sales and promote alliances and partnerships.
- Drive and lead the sales, presales, engineering and support efforts for the account to achieve business goals.

Requirements and Competencies:

- At least 8+ years' of technology sales experience selling complex software solutions is required, Contact Center (CX) and/or system integration sales will be looked upon favorably.
- Ability to evidence success in consistently meeting targets and managing large complex sales cycles will be necessary to secure the role.

Required Qualifications:

- Experience working with channel partners and large, enterprise accounts
- Self-motivated, driven, high energy, competitive, attention to detail, comfortable working within a team
- Excellent written and verbal communication skills

  • Enterprise Account Manager

    6 days ago

    Sydney, New South Wales, Australia beBeeSuccess Full time $100,000 - $155,000

    Enterprise Account ManagerWe are seeking an experienced Enterprise Account Manager to join our team.This role will involve managing a portfolio of large enterprise accounts, developing strategies to improve customer satisfaction and drive growth.The successful candidate will work closely with cross-functional teams to ensure seamless onboarding, support and...

  • Enterprise Account Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeEnterprise Full time $100,000 - $140,000

    Job OpportunityWe are seeking a seasoned professional to fill the role of Enterprise Account Manager. As a key member of our team, you will be responsible for driving business success across our highest opportunity accounts in the Retail / Hospitality industry.The ideal candidate will possess a strong ability to build strategic partnerships with Enterprise...

  • Enterprise Account Manager

    2 days ago

    Sydney, New South Wales, Australia Border Express Pty Ltd Full time $90,000 - $120,000 per year

    About the RoleAs an Enterprise Account Manager, you will be responsible for driving customer retention, growth, and engagement across a portfolio of key enterprise accounts. You'll develop strategic account plans, foster executive-level relationships, and ensure service excellence that delivers measurable results for both our customers and Border...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTerritory Full time $130,000 - $140,000

    Job Title: Territory Sales ManagerWe are seeking a highly skilled Territory Sales Manager to join our team. This is a challenging and rewarding role that involves managing a portfolio of end-user accounts across NSW, identifying new business opportunities, and building strong relationships with customers and channel partners.Key Responsibilities:Manage...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Border Express Pty Ltd Full time

    Direct message the job poster from Border Express Pty LtdAbout the RoleAs an Enterprise Account Manager, you will be responsible for driving customer retention, growth, and engagement across a portfolio of key enterprise accounts. You'll develop strategic account plans, foster executive-level relationships, and ensure service excellence that delivers...

  • Enterprise Account Manager

    4 hours ago

    Sydney, New South Wales, Australia Border Express Pty Ltd Full time

    Direct message the job poster from Border Express Pty LtdAbout the RoleAs an Enterprise Account Manager, you will be responsible for driving customer retention, growth, and engagement across a portfolio of key enterprise accounts. You'll develop strategic account plans, foster executive-level relationships, and ensure service excellence that delivers...

  • Enterprise Account Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $150,000

    Job DescriptionThe objective of this role is to oversee the success of a portfolio of large enterprise accounts. As Senior Customer Success Manager, you will be responsible for ensuring these clients derive maximum value from our solution.

  • Enterprise Account Strategist

    1 day ago

    Sydney, New South Wales, Australia beBeeEnterprise Full time $100,000 - $145,000

    Job Title: Enterprise Account StrategistWe are seeking an experienced professional to own a portfolio of enterprise accounts and drive revenue expansion through cross-selling and upselling.Key responsibilities include owning a portfolio of enterprise accounts, leading strategic account planning initiatives, and acting as a commercial advisor and customer...

  • Enterprise Account Sales Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeEnterprise Full time $150,000 - $180,000

    Enterprise Account Sales ProfessionalWe are seeking a results-driven sales representative to develop and execute on winning strategies within enterprise accounts across North America for Body Worn Camera solutions. Key Responsibilities:Develop business plans with internal teams, partners, and external customers to drive sales.Create, cultivate, and close...

  • Senior Manager, Enterprise Accounts

    2 days ago

    Sydney, New South Wales, Australia Heng & Hurst Full time $104,000 - $130,878 per year

    Join this global top 10 leader in medical technology, committed to improving lives through innovation, collaboration, and purpose. With operations spanning more than 100 countries, they bring breakthrough therapies and solutions to healthcare professionals worldwide. Here, you won't just build a career, you'll play a part in transforming patient outcomes...