Specialist, Workers Compensation Case Management
12 hours ago
**The Role**
An exciting opportunity for a Senior Claims Consultant to join the Workers Compensation team based in West Perth on a full-time permanent basis. Your primary purpose of the Senior Claims Consultant role is to manage a portfolio of Complex Workers Compensation claims with the aim to help injured workers' recovery and return to work as quickly and safely as possible.
**Key Responsibilities**
- Establish strategic Case Management Plans in collaboration with the injured worker, their employer and health professionals
- Implementation and ongoing review of Case Management Plans
- Providing exceptional customer service to employers and building relationships
- Accurately determining liability on new and existing claims
- Ongoing review and management of claims in accordance with relevant legislation and guidelines
**Skills & Experience**
- Experience in effectively dealing with customers, show empathy and diffuse conflict situations
- Prior experience in Workers Compensation claims, injury management and legal providers
- Strong customer focus including well developed customer service skills
- Ability to build rapport and establish relationships
- High attention to detail
- Resilient, displays empathy and able to communicate with all stakeholders
- Displays a drive for results and is outcome focused
- Ability to work independently in a supportive team environment
- Contributes positively to team culture
**About Us**
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.
**Let's Talk**
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.
IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.
-
Workers Compensation Case Manager
2 weeks ago
Perth, Western Australia beBeeClaims Full time $90,000 - $120,000Senior Claims SpecialistThe ideal candidate will be responsible for managing complex workers' compensation claims from inception to settlement, working closely with injured workers, employers, brokers, legal vendors, and regulators to deliver timely, cost-effective, and sustainable return-to-work outcomes.About the RoleManage a diverse portfolio of claims,...
-
Workers Compensation Case Manager
2 days ago
Perth, Western Australia Guild Group Full timeWorkers Compensation Case Manager WA Workers Compensation Case ManagerFull-Time | Permanent | Hybrid Work Arrangement About UsGuild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals.For over 60 years, we've delivered exceptional products and services, driven by genuine care for our clients' professional and...
-
Workers Compensation Case Manager
2 days ago
Perth, Western Australia beBeeEmployment Full time $90,000 - $120,000In this position, you will be responsible for providing expert case management for internal workers compensation claims nationally.You will make an impact by:Providing effective case management for APM's internal workers' compensation claims nationwide.Reviewing new claims, liaising with leaders and injured team members, and establishing new workers'...
-
Workers Compensation Case Specialist
4 days ago
Perth, Western Australia beBeeClaims Full time $90,000 - $120,000WA Workers Compensation Claims ManagerThis role involves the management of workers' compensation claims, ensuring that employees receive fair and timely compensation for their injuries.Claims Management:In line with scheduled fees and awards, process claims and payments.Manage injury cases and approve payments. Ensure compliance with relevant...
-
Workers Compensation Case Manager
7 days ago
Perth, Western Australia Guild Group Full time $60,000 - $90,000 per yearWA Workers Compensation Case ManagerFull-Time | Permanent | Hybrid Work ArrangementAbout UsGuild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we've delivered exceptional products and services, driven by genuine care for our clients' professional and financial wellbeing. With over 140...
-
Perth, Western Australia Buscojobs Full timeSenior And Case Managers - Workers Compensation - Multiple Opportunities22-8-25 Perth / PermanentWe're working with a leading global insurer that's growing its Workers' Compensation division, creating exciting opportunities for experienced Case / Claims Managers to join their expanding team.If you're passionate about supporting injured workers and looking to...
-
Perth, Western Australia Buscojobs Full timeSenior And Case Managers - Workers Compensation - Multiple Opportunities 22-8-25 Perth / Permanent We're working with a leading global insurer that's growing its Workers' Compensation division, creating exciting opportunities for experienced Case / Claims Managers to join their expanding team.If you're passionate about supporting injured workers and looking...
-
Workers Compensation Case Manager
4 weeks ago
Perth, Western Australia Buscojobs Full timeFull-Time | Permanent | Hybrid Work Arrangement About Us Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals.For over 60 years, we've delivered exceptional products and services, driven by genuine care for our clients' professional and financial wellbeing.With over 140 industry partnerships and 80,000...
-
Workers Compensation Case Manager
1 week ago
Perth, Western Australia Buscojobs Full timeFull-Time | Permanent | Hybrid Work Arrangement About Us Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals.For over 60 years, we've delivered exceptional products and services, driven by genuine care for our clients' professional and financial wellbeing.With over 140 industry partnerships and 80,000...
-
Perth, Western Australia Buscojobs Full timeSenior And Case Managers - Workers Compensation - Multiple Opportunities22-8-25 Perth / PermanentWe're working with a leading global insurer that's growing its Workers' Compensation division, creating exciting opportunities for experienced Case / Claims Managers to join their expanding team.If you're passionate about supporting injured workers and looking to...
