Workers Compensation Case Manager
7 days ago
WA Workers Compensation Case Manager
Full-Time | Permanent | Hybrid Work Arrangement
About Us
Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we've delivered exceptional products and services, driven by genuine care for our clients' professional and financial wellbeing. With over 140 industry partnerships and 80,000 customers nationwide, we offer insurance our clients can truly depend on.
Our employee experience:
We
thrive together
at Guild Group. Our people feel truly connected to our purpose and are motivated by it. With our eyes on the future, our people thrive on a challenge and learn from each other. Guild Group team members truly care about each other and our customers, and everyone contributes to make a real difference by supporting the people our communities rely on.
The Opportunity
We're seeking a dedicated Case Manager to join our WA Workers Compensation team. Reporting to the Underwritten States Team Leader, you'll be responsible for managing claims and injuries with a focus on safe and sustainable return-to-work outcomes. You'll provide exceptional service and ensure compliance with relevant legislation, working with clients across childcare centres, pharmacies, veterinary practices, and allied health industries.
Key Responsibilities
- Process claims and payments in line with scheduled fees and awards
- Manage injury cases and approve payments
- Assess liability for new and ongoing claims, issuing relevant notices and correspondence
- Coordinate return-to-work plans, medical examinations, and investigations
- Refer claimants to rehabilitation services
- Respond to general queries and support regional office activities
- Ensure compliance with regulatory requirements
- Participate in Workers Compensation forums and attend case conferences
About You
- Proven experience in WA Workers Compensation claims management
- Solid understanding of general insurance claims processes
- Strong client-first mindset with a commitment to stakeholder satisfaction
- Excellent communication skills and attention to detail
- Proficiency in Microsoft Office (Guidewire experience is a plus)
- Collaborative team player who thrives in a supportive environment
What We Offer
- Flexible hybrid working (2 days in-office, 3 days remote)
- Paid parental leave for eligible employees
- One additional paid leave day annually
- Enhanced long-service leave benefits
- Exclusive staff discounts with leading retailers
- Access to our innovative Employee Assistance Program
- Wellbeing initiatives to support your health and happiness
Join a friendly, supportive, and experienced WA team that values camaraderie and collaboration. You'll work alongside professionals from across the insurance industry in a role that makes a real difference.
Interested?
For questions, contact Jason at
Please note: Applications via E-Mail will not be accepted.
Guild Group is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is treated with fairness, dignity, and respect.
-
Perth, Western Australia Department of Justice Full time $120,000 - $140,000 per yearAdvance your career by joining one of the most diverse public sector organisations in WA.About the roleWe are seeking a highly motivated and innovative professional to lead our Workers' Compensation and Injury Management Team within the Safety and Health Branch. This Team plays a vital role in promoting welfare and wellbeing, injury prevention, safe work...
-
Perth, Western Australia Department of Justice Full timeManager Workers Compensation and Injury Management Join to apply for the Manager Workers Compensation and Injury Management role at Department of Justice. Salary: Level 7, $139,860 - $149,485 p.a plus 12% superannuation (PSCSAA 2025).Position number: 013610. Work type: Permanent - Full Time. Location: Perth CBD. Closing date: 2025-09-29 4:30 PM. ...
-
Perth, Western Australia Department of Justice Full timeManager Workers Compensation and Injury ManagementJoin to apply for the Manager Workers Compensation and Injury Management role at Department of Justice.Salary: Level 7, $139,860 - $149,485 p.a plus 12% superannuation (PSCSAA 2025).Position number: 013610. Work type: Permanent - Full Time. Location: Perth CBD. Closing date: 2025-09-29 4:30 PM.Attachments:...
-
Workers Compensation Claims Advisor
7 days ago
Perth, Western Australia Zurich Insurance Full time $90,000 - $120,000 per yearA new transformational adventure awaits you…How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in...
-
Workers Compensation Claims Advisor
7 days ago
Perth, Western Australia Zurich Financial Services Australia Full time $80,000 - $120,000 per yearCompany description: Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large...
-
Workers Compensation Officer
3 weeks ago
Perth, Western Australia Justice Full timeJoin to apply for the Workers Compensation Officer role at Department of JusticeCorporate ServicesSalary: Level 4, $92,098 - $96,660 p.a plus 11.5% superannuation (PSCA 2024)Position number: Pool Ref 219340Work type: Fixed Term - Full Time, Permanent - Full TimeLocation: Perth CBDClosing date: 2025-03-28 4:30 PM (YYYY-MM-DD)This recruitment pool will run for...
-
Case Manager
7 days ago
Perth, Western Australia QBE Insurance Full time $60,000 - $180,000 per yearPrimary DetailsTime Type: Full timeWorker Type: Employee12 month fixed term contractLocation - Perth WAThe opportunityWe are seeking talented individuals to join our Workers' Compensation teams across WA. As a Case Manager you will deliver an exceptional customer experience journey through managing the end-to-end claims process, ensuring a smooth return to...
-
Associate - Workers' Compensation
4 weeks ago
Perth, Western Australia Hall & Wilcox Full timeWe have a new opportunity for an experienced workers' compensation Associate to join our growing Insurance practice based in our Perth office.Our Insurance WA team has approximately 90 people located across Adelaide, Perth, and Darwin. The team is a defendant insurance legal team working across General Insurance and Statutory Insurance matters, including...
-
Case Manager
4 weeks ago
Perth, Western Australia QBE Europe Full timePrimary Details Time Type: Full time Worker Type: Employee12 month fixed term contractLocation - Perth WAThe opportunityWe are seeking talented individuals to join our Workers' Compensation teams across WA. As a Case Manager you will deliver an exceptional customer experience journey through managing the end-to-end claims process, ensuring a smooth return to...
-
Case Manager
4 weeks ago
Perth, Western Australia QBE Europe Full timePrimary Details Time Type: Full time Worker Type: Employee12 month fixed term contractLocation - Perth WAThe opportunityWe are seeking talented individuals to join our Workers' Compensation teams across WA. As a Case Manager you will deliver an exceptional customer experience journey through managing the end-to-end claims process, ensuring a smooth return to...
