Sales Manager

**Sales Manager - Bulk**
- ** Large business on significant growth path with strong market presence, asset base and vast network**:

- ** Manage large key accounts characterised by expansion and opportunity**:

- ** Interface with top level decision makers in a collaborative and supportive environment**

**About us**

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region's economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia's supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place **safety above all else**.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

**About the role**

Reporting to the Business Development Lead - Bulk, the Sales Manager position exists to deliver profitable growth through the expansion of existing services in the assigned portfolio of major accounts as well as deliver profitable growth through the implementation of new product and logistic solutions in existing and new customers.

Key responsibilities include:

- Adding value to the Pacific National Bulk BD Team by embracing our PNA and achieving sales performance outcomes specific to customer retention and new business development targets.
- Leading key account management of existing customers allocated to your portfolio.
- Building customer advocacy and unlocking innovative opportunities to add value to your customers.
- Growing share of wallet with existing customers through bespoke rail haulage commercial solutions.
- Developing and maintaining strategic key account plans to inform the growth pipeline.
- Identifying new business development opportunities, developing engagement strategies, and securing new business.
- Maintaining existing and new customer opportunities within PN's CRM and ensuring compliance with company policies.

**About you**
- Demonstrated proven experience in sales and key account management, ideally in large, complex organisations.
- Strong experience in direct customer contact and negotiation, and in building strong relationships with customers at senior levels.
- Outstanding communication and interpersonal skills, including the ability to listen and question.
- Ability to negotiate and follow-through on client contracts.
- Proven planning and time management skills, and experience working towards measurable sales targets.
- Strong analytical ability and proficiency with CRM systems.

**The benefits**

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you'll be encouraged to take ownership of your career and we'll be there to support you with a range of exciting initiatives including:

- Industry leading programs focussed on your growth and career development
- Paid parental leave up to 14 weeks, with superannuation - after only 6 months service
- Parental benefits for birth, surrogacy, adoption, foster care, and kinship care
- Opportunity to purchase additional annual leave
- A focus on your mental health and wellbeing through our PeerConnect program
- Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
- Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
- Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
- Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies.

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best w