
Office Coordinator
3 days ago
Overview
DABS Plumbing is a family-owned, growing plumbing business based in Newcastle.
We are seeking an Administration Coordinator to ensure our office runs like a well-oiled machine, from customer service to financial processing.
This role is ideal for someone who is organised, detail-oriented, enjoys being the go-to person in the office, and loves supporting a dynamic team.
What's In It for You
Your Birthday Off Every Year – because you deserve it
Employee wellness scheme – financial contribution to pursuit of health and wellness
Work-Life Balance – flexible start and finish times
A Social, Fun Team – monthly Friday drinks, team dinners, and a stocked kitchen with snacks and coffee
Career Growth – training and development opportunities
Responsibilities
Be a point of contact for customer inquiries via phone and email
Handle invoicing, financial processing, and overdue accounts
Maintain accurate records and provide administrative support for all operations
Work closely with the General Manager and Directors to keep everything on track
Support all operational requirements, including scheduling the field team and ensuring smooth processing of all workflows, including purchase orders and invoices
Requirements
Organised, efficient, and passionate about keeping things running smoothly
Confident in using Simpro and Microsoft Office (or eager to learn)
A great communicator who thrives in a fast-paced environment
Someone keen to be part of a fun, supportive, and hardworking team
Location: Newcastle
Hours: Full-time, Monday – Friday
Key Selection Criteria
Essential Skills & Experience: Strong background in administration and experience in coordinating scheduling
Excellent time management and ability to prioritise urgent tasks
Strong attention to detail and problem-solving skills
Ability to communicate effectively with both customers and team members
Ability to work in a fast-paced environment and adapt to changing schedules
Desirable Skills & Experience
Experience in a plumbing, construction, or trade-based business
Experience using Simpro or other trade-based job management software
Knowledge of invoicing and basic financial administration
Work Environment & Benefits
Full-time, Monday to Friday, with rotational start times available
Supportive and dynamic team culture
Professional development opportunities and ongoing training
Social events and team-building activities throughout the year
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
IT Services and IT Consulting
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