Operations Manager

5 days ago

Melbourne, Victoria, Australia City Venue Management Pty Ltd Full time

**Join the Leadership Team at Logan's Newest Aquatic Centres**

City Venue Management (CVM) is expanding With the recent acquisition of four new aquatic centres in the Logan region, we're on the lookout for passionate and energetic **Operations Managers** to help shape the next chapter of community swimming and wellbeing.

This is a fantastic opportunity for **emerging or mid-level leaders** who thrive in fast-paced, customer-focused environments. If you're proactive, people-oriented, and ready to take charge of daily operations, we want to hear from you.

**Why Join Us?**:
**Lead with Purpose** - Oversee daily operations across a vibrant, high-impact community aquatics venue.
**Drive Member Experience** - Foster a welcoming, results-driven space for the community.
**Career Development** - Access tailored development pathways into senior operations and leadership roles.
**Supportive Team Culture** - Be part of a passionate, values-led team that genuinely cares.
**Exclusive Perks** - Enjoy competitive salary, professional development, fitness passport and more

**What you'll bring to the role**

We're seeking confident, community-minded individuals who can:

- Lead and support daily venue operations with professionalism and energy.
- Build strong team culture and support staff development.
- Champion high customer service standards and member satisfaction.
- Manage time and priorities in a fast-paced, hands-on environment.
- Handle financial, administrative, and compliance tasks with attention to detail.
- Be adaptable, resilient, and solutions-focused.

***:
**Key Skills & Attributes**:

- Leadership and decision-making capability
- Excellent communication and interpersonal skills
- Customer-first mindset
- Strong organisational and time management skills
- Ability to coach and mentor team members
- High attention to detail and accountability
- Commitment to safety and operational excellence

**Essential Qualifications (or willingness to obtain)**
- Current Blue Card (Working with Children Check)
- Current First Aid Certification (essential)
- Current CPR
- Pool Lifeguard
- Swim Teaching Qualification (essential)
- We offer in-house training and discounted rates on required qualifications._

Some weekend work and occasional split shifts may be required as part of the role.

**About Us**:
City Venue Management is a facility management company operating Aquatic Centres & Health Clubs across South-East Queensland, Toowoomba, and parts of New South Wales. With 41 venues and counting, we're on a mission to create experiences that delight and engage.

At CVM, our people drive our success. We value **fun, energy, collaboration, simplicity, maturity**, and a **commitment to lifelong learning**. If you share our values and want to make a difference in your community, we'd love to hear from you.

**Our Commitment to Safety**:
Child safety is paramount at CVM. We're unwavering in our commitment to the health, safety, and well-being of every person who visits our facilities. We maintain a safe and comfortable learning environment, adhering strictly to all relevant policies and procedures. Our proactive and preventative approach includes regular and extensive training and development, informed by our core values and our partnership with Child Safeguard, the leading independent child protection experts in our industry.

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