Coordinator- Social Support Program

2 weeks ago

Nowra, New South Wales, Australia Shoalhaven Neighbourhood Services Inc Full time

**Job Advertisement**

**Social Support Coordinator**
- Permanent part time position
- 22.5 Hours per week, Monday to Wednesday 8am
- 4pmThere may be opportunity to work extra hours from time to time.
- Located at Nowra, NSW
- Social, Community, Home Care and Disability Services (SCHADS) Industry Award 2010
Level 3, Paypoint 1 to 4

The Social Support Coordinator is responsible for planning and coordinating the delivery of low-level individual and group social support services as well as supervising and providing guidance to the Administration Assistant, Direct Support Workers and Social Support Volunteers.

Our Social Support Services provide assistance to clients who need companionship either at home or in a community setting.

**The role involves**:

- Coordinating the delivery of efficient services for NDIS, Commonwealth Home and Support Programme (CHSP) Social Support, fee for service and brokerage clients in accordance with relevant standards and policies and procedures.
- Undertaking assessment, care planning and reviews in consultation with clients to ensure services are individualised and client centred.
- Rostering, scheduling and approving shifts for team members to provide services to clients as per client care plans and in accordance with policies and procedures.
- Updating and maintaining records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.
- Providing supervision, support and guidance to the Administration Assistant, Volunteers and Direct Support Workers in the delivery of services.
- Liaise with relevant internal and external stakeholders, respond to enquiries and escalate and redirect complex issues as required.

**About You**:We are looking for someone with a passion for community, a positive attitude, and who is flexible, reliable and committed to making a difference in the lives of our community. With the following:

- Certificate IV in Community Services or equivalent or current relevant experience.
- Completed or willing to complete the NDIS Worker Orientation Module.
- 1 years' experience in a similar role or industry.
- 1 years' experience in a customer focused role.
- Experience using Office 365.
- Experience following guidelines and being able to deliver services in accordance with set standards such as the Aged Care Quality Standards.

**You also need to have the following skills and attributes**:

- Act with Integrity
- Display resilience
- Value diversity
- Manage self
- Communicate effectively
- Commit to customer service
- Work collaboratively
- Deliver results
- Technology skills at a proficient level
- Manage and develop people (Basic level)
- NDIS Worker screening check and/ or National Criminal History Record Check.

Successful applicants must also have:

- Current Driver's Licence and willingness to use own vehicle with full comprehensive insurance cover for work purposes.
- Minimum of 2 approved COVID-19 vaccinations or a medical exemption.

**Application Close: 29 October 2024**
- Shoalhaven Neighbourhood Services Incorporated is an EEO employer._

**Job Types**: Part-time, Permanent

Pay: $37.35 - $40.05 per hour

Expected hours: No less than 22.5 per week

**Benefits**:

- Salary packaging
- Travel reimbursement

Schedule:

- Day shift

Work Location: In person

Application Deadline: 29/10/2024

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