Wellness Experience Coordinator

2 days ago

Brisbane, Queensland, Australia Totalfusion Australia Full time

At TotalFusion, our wellness facilities are meticulously designed to empower you to elevate vitality, enhance performance, nurture recovery and bolster longevity.

Our industry-leading wellness solutions offer everything you need to unlock your full potential all under one roof.

TotalFusion Morningside is excited to be seeking a passionate **Wellness Experience Coordinator** to harness the incredible experience our Wellness facility provides and ensure our community is maximising their journey across mind, body and soul.

**Who are we?**

At TotalFusion, our mission is to create unrivalled experiences in inspiring facilities that empower each individual to reach their full potential. We strive to change minds, move bodies and do things differently, and we achieve this by being an all-inclusive space that encourages balance in all aspects of life.

Our Morningside Wellness facility offers members and clients:

- Float therapy
- Infrared and traditional saunas
- Cryotherapy
- Compression boots and recovery tools
- Red light therapy
- Hot and cold plunge pools
- HOCATT
- PEMF
- Hyperbaric Chamber

**Your purpose**:
This role is integral in providing a tailored approach to supporting our members with their fitness and wellness journey through operations, customer service and sales of our Signature Wellness and Wellness products.

Retention of our members and encouragement to use all modalities in the wellness space will ensure the club is able to achieve its cultural and financial targets while impacting lives
- utilising Zenoti and Nookal software
- support / coordination across Wellness reception and services
- educate and support casual Wellness team members
- driving sales of Signature Wellness and Wellness products
- educating and guiding clients on Wellness products based on their individual needs

**What makes you YOU**:

- able to promote a productive environment through a 'team' based approach
- effective time management skills and ability to manage conflicting priorities
- creative, innovative and able to visualize steps necessary to accomplish desired results
- belief that outstanding customer service is the key to success
- passionate about health, fitness and wellness
- self-motivated and confident in proactively approaching clients / members
- driven to achieve success
- confident in reaching KPIs and sales targets

**It's hard to squeeze all of our passion into one ad but let us leave you with this**:
TotalFusion is more than just a facility, it's a space built for people who want an experience, for those who need to rebuild and renew and want to stay for a while. It's a luxury experience for people who are ready to move differently, to enjoy old practices and start new ones.

**APPLY NOW

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