Business Support Specialist

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand's largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

**Business Support Specialist
- **Permanent, Full Time**:

- **Based in Yennora
**About us**
In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy's, Countdown, and BIG W stores across the country, providing them with our customers' favourite food, drink, and everyday needs items.
Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.

**The Opportunity**
We have an exciting opportunity for a Business Support Specialist to perform financial and administrative support duties for National Transport within Woolworths Limited. We are looking for a energetic addition to the team. Some one who thrives in a team environment and can also take the initiative to get the job done. A person who is able to work well under pressure and is self disciplined to get daily / weekly task done. Previous experience in the Transport industry would be highly advantageous.

**Key responsibilities include**:

- Entering rates into TMS (transportation management system)
- Assist with queries on rates and fuel levies
- Investigate and resolve charging discrepancies
- Ensure data integrity is maintained at all times
- Reporting
- Maintain a regular communication portal with accounts, carriers and vendors
- Perform analysis as requested by the business
- Manage the manual recharge process via Salesforce
- Conduct SAP audit check where applicable
- Process internal invoices for the business where required
- Manage weekly functions to ensure deadlines are meet in a professional manner
- Management of the Primary Freight Mailbox including responding to internal customers, vendor and carrier queries in a timely manner

**We are looking for our next Superstar with the following Skills**:

- Experience in accounts payable, receivable and administration
- Effective time management, discipline and financial awareness
- Excellent attention to detail
- A can do attitude
- Ability to take on work, prioritise and stay level-headed
- Demonstrated effective problem-solving approaches
- Intermediate experience with various computer programs: Microsoft Excel & Word ,Google, Salesforce
- Understanding and working knowledge of SAP
- Strong Literacy and documenting skills
- Experience in transport industry (or distribution operations) highly regarded
- Ability to work alongside a team of cross functional resources
- Ability to communicate effectively with Stakeholders
- Experience in Customer Service

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.