Administrative Assistant

Ready to join a new and exciting adventure? Maple & Wattle is a vibrant and innovative brand and eCommerce store specialising in whimsical bath, body and home fragrance products, all of which are produced onsite and distributed direct to consumer. We are proud to have built a loyal and dedicated customer base for our delightful products and superior customer service. A position has become available for an organised and enthusiastic **Admin Assistant **to join us in Nerang (Gold Coast).

At Maple & Wattle we stand by our core values: creativity, enthusiasm, joy, kindness and positivity - we believe in a healthy work-life balance, and bringing happiness into the world through our delicious goodies :)

This part-time role, which reports directly to the Warehouse Manager, will be pivotal to the functioning of the business. We are looking for an individual who is capable of assisting the Warehouse Manager with organising and coordinating all general office responsibilities typical of a small business. Your main responsibilities will be across purchasing, co-ordinating releases, customer service and in general ensuring a reliable supply chain. You will continually assess processes and suppliers and set goals to reach peak efficiency and quality.

**Your main responsibilities will be**:

- Assisting with general day-to-day operations of the business
- Implementing and maintaining procedures to optimise the company's operation
- Report to and work with Warehouse Manager to ensure operations run as smoothly and efficiently as possible
- Provide analysis and reporting functions on sales and inventory trends
- Inventory management
- Purchasing and sourcing raw materials, packaging and supplies
- Liaise with suppliers regarding orders
- Assisting with stock-takes and other inventory management tasks as required.
- Maintaining the website product listings, ensuring weight, SKU, stock count and pricing is up to date and accurate on our E-commerce platform, Shopify
- Project manage new launches and releases with the Warehouse Manager and the Director and have real input in the direction of the business

**You will ideally meet the criteria below**:

- You have experience - you have relevant purchasing and administrative experience and you have worked in an administrative role, preferably in e-commerce or in a busy warehouse environment
- You are process focused - you see the big picture but can thoroughly attend to the details, you can make procedural suggestions and continually improve the overall operations of the role
- You are highly organised and detail-oriented - you can demonstrate how you have handled your workload successfully during busy periods
- You have an unflappable, calm approach to issues and problems
- You are an excellent communicator - you have clear and confident verbal and written communication skills and you are not afraid to make operational improvement suggestions
- You are self-motivated and able to prioritise your workload
- You are tech savvy - you have used Microsoft Office Suite, e-commerce platforms such as Shopify and can tell us about other software you have used throughout your career (Intermediate Microsoft Excel skills required. Shopify, ShipStation and Asana knowledge advantageous but not required)
- You are willing to assist in any way - we are a small, busy business which means we are looking for someone who has a positive, go getter attitude and will go above and beyond as necessary
- Hours are 6.30am-2.30pm, 4 days per week.

You will join a small, busy, friendly and supportive team who enjoy working together in a fun environment to produce amazing products

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: $27.00 - $30.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Nerang, QLD 4211: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Shopify: 1 year (preferred)
- Microsoft Office: 1 year (required)
- Administration: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person