Learning Systems Support Specialist

7 days ago

Sydney, New South Wales, Australia Westpac Group Full time

Full-time, max term I Sydney
- Flexible & hybrid work arrangements
- Use your high attention to detail & customer skillsDevelop your knowledge of Learning & HR Systems

**How will I help?**

Joining the Learning Services team and be part of a dynamic and forward-thinking team who are passionate about our learners' experience to enable our employees, to be the best they can be. The Learning Services function drives the learning culture across the Westpac Group through transformational learning programs and experiences.

It is a key role where you will lead day-to-day problem management of system, courseware and/or infrastructure issues on behalf of Group L&C with the ability to bring together key people and decision makers to influence positive outcomes.

You will be accountable for managing relationships with the various teams across the Group to ensure issues, tickets, new requests etc. are appropriately actioned as required.

**What's in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world's great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

This role would suit a go-getter with strong analytical skills, high attention to detail and customer service who is keen to learn, deliver and work in a fast-paced environment. Minimum 3 years working with learning and HR related technology systems preferably within the financial services industry. You will demonstrate the ability to be hands-on with online learning technologies, multi-media, and alternative instructional technologies. With the ability to build effective business relationships with internal and external stakeholders, you will bring excellent organisational skills, the ability to prioritize and work efficiently under pressure.

**How do I apply?**

Start here. Just click on the APPLY or APPLY NOW button.

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