Care Advisor

7 days ago

Sydney, New South Wales, Australia Hammondcare Full time

**Provide support to Care Managers to enable them to deliver professional and skilled day-to-day delivery of services to clients in our Home Care Service.**
- Permanent position with guaranteed hours and stability in our Home Care team
- Maximise your take-home pay with NFP salary packaging
- Enjoy a work-life balance across Monday - Friday hours

**Care Advisor - What's involved in the role?**:
The Care Advisor is responsible for supporting the Area Manager in the Lower Hunter Region, to ensure the area is efficiently and effectively managed, encouraging and mentoring Care Managers.
- Provide support to the Care Managers to enable them to deliver professional and competent day-to-day delivery of services to clients in line with service expectations and HammondCare's Mission and Mission in Action.
- Supports and drives the growth initiatives as the Area continues to expand across the Home Care service
- Supports Care Managers with care management, complaints, queries from clients and understanding the funding types and what can/cannot be provided as well as support with alternatives to meet the client's needs.

**What do you need to apply?**:

- Cert IV in Aged Care, Case Management or equivalent at a minimum
- A minimum of 2 years of relevant industry experience.
- Knowledge of the Home Care Packages Program Guidelines, Aged Care Quality Standards
- Experience managing a team of skilled professionals effectively in a multi-site environment
- A current drivers license and safe driving record and willingness to travel between HammondCare's sites and services

**About HammondCare**:
HammondCare specialises in Aged and Dementia Care, Palliative Care, Rehabilitation, Mental Health services for older people, and other related Health and Aged Care services. HammondCare seeks to embed evidence-based best practices in its services and we provide these services through Home Care, Sub-Acute Hospitals and Residential Aged Care.

**Culture**:
HammondCare At Home has a relationship-based approach to care, and our team members take the time to fully understand the individual needs of every person we care for.

**Benefits - What's in it for you?**:

- Maximise your take-home pay with NFP salary packaging
- HammondCare offers its staff excellent training & career development opportunities
- Full training is provided with local offices, local managers and a 24/7 support line
- Paid Bonus Schemes I.e. Refer a Friend
- Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift and full supply of all PPE

**Fitness Passport Membership**:

- Unlimited visits across all fitness facilities in the HammondCare program
- Individual and Family memberships available
- Full facility access can include gyms, group classes and pools

**If you are ready to make a difference **_with_** HammondCare, **:

- All short-listed applicants for these positions will be asked to consent to a criminal record check, references, and must be willing to obtain influenza and COVID-19 Vaccination._
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. HammondCare is not responsible for any fees associated with unsolicited resumes_

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