Care Finder

**Posted**:
16/06/2025

**Closing Date**:
11/07/2025

**Job Type**:
Contract

**Location**:
Melbourne - Northern Region

**Job Category**:
Healthcare

**Great People. Great Careers. Excellent Healthcare**

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne's northern growth corridor. DPV Health has been awarded the Premier's Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

Job Description

**Greatness starts here**

The Care Finder program was announced in the 2021-22 Commonwealth Budget as part of the Connecting Senior Australians to Aged Care Services measure. Care Finders will:

- Provide specialist and intensive assistance help people to understand and access aged care and connect with other relevant supports in the community; and
- Specifically target people who have one or more reason for requiring intensive support to interact with My Aged Care, access aged care services and/or access other relevant supports in the Mitchell and Whittlesea shire
- Provide assertive outreach while building engagement and rapport with potential clients
- Guide clients through the assessment process and assist in obtaining Aged Care supports and services needed

Desired Skills and Experience

**Bring your great, everyday**

To be considered for this rewarding role you will have:

- Tertiary qualification in Human Services/Social Work or related profession and or previous experience in needs assessment, care planning and/or case management
- Extensive knowledge of the aged care, health and community services system and regulatory environment
- Experience in working with older people and their families/carers from a range of backgrounds, and an understanding of the barriers they may experience in accessing aged care services
- The ability to work collaboratively and autonomously and build effective relationships
- Demonstrated experience in community networking and working collaboratively with external service providers to plan and provide consistent, responsive, and appropriate client focused services.
- Computer literacy and the ability to effectively manage a client data base
- High level problem solving, exceptional customer service skills and analytical skills
- Excellent IT skills, including Microsoft Office suite
- Knowledge of Carelink + desirable
- Full Victorian Driver's Licence

**Our Talent Experience**

We kindly request you include a covering letter, addressed to Sandra Reddy, detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

**Applications close 11**th** July 2025**

Make your next move, a great one