Community Engagement Officer

3 weeks ago

Melbourne, Victoria, Australia Care Connect - Community Care Provider Full time
Overview

Join to apply for the Community Engagement Officer role at Care Connect - Community Care Provider. We created this role to strengthen connections with the community, enhance awareness of our services, and build lasting relationships with clients, families, and partner organisations.

About Us

An industry-leading and dynamic not-for-profit provider. Care Connect helps people remain independent at home. Our collaborative, authentic and talented team enhances people's quality of life each and every day.

About the Role

Reporting to the Area Manager Care Finder & Community Engagement, you will develop and deliver engagement strategies that support our growth and keep services responsive to community needs. You will build strong, meaningful connections with the community to enhance awareness, participation, and trust in Care Connect's services. You will work closely with the client services team including Aged Care Operations, Marketing and Client Experience teams to ensure outreach aligns with the organisation's brand, values, and service capabilities. This full-time, permanent position is based at our Abbotsford, Vic office, with hybrid working arrangements available.

Responsibilities
  • Business development
  • Stakeholder engagement
  • Communication skills
  • Event planning
About You / Qualifications
  • A tertiary qualification in Community Development, PR/ Communications, Social Work or Human Service, Health Promotion, Marketing (with community focus), Aged Care or related Health Sciences
  • IAP2 Certificate of Engagement would be highly regarded
  • Outstanding communication and stakeholder engagement skills
  • Experience in community engagement or outreach roles
  • Extensive knowledge of client aged care journey, including CHSP, Home Care Packages and residential care
  • Proven presentation skills (in person and virtually)
  • Experience in working with CALD groups, complex clients and with interpreters
  • High level of emotional intelligence
  • Ability to analyse and evaluate engagement outcomes
  • Some interstate travel, current drivers licence & own car
Values and Requirements

Share workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - CARE. To be considered, you must have full Australian working rights, current Police & Working With Children Checks. We can arrange police checks for successful candidates. Our selection process also includes psychometric assessment.

What's in it for you
  • Competitive salary package; as a not-for-profit, access to NFP Salary Packaging benefits & Meals & Entertainment packaging
  • 5 weeks annual leave per year
  • Flexible working environment with a supportive team
  • Learning and progression opportunities with ongoing training and development
  • Employee health and wellbeing benefits including EAP and discounted health insurance
How to Apply

If this sounds like the role for you, click Apply Now and attach your current resume and a cover letter outlining how you meet the criteria. For questions or to request a position description or confidential chat, contact Karen Hemsley - Talent Acquisition Lead at

Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including First Nations peoples, people with culturally and linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.


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