Appointment Setter

1 week ago

Melbourne, Victoria, Australia Compare Club Full time

Outbound warm leads - No Cold Calling required, immediate start
- Ongoing coaching and training & career progression available
- Great St Kilda Rd location with plenty of transport options

Compare Club is one of Australia's largest comparison businesses, serving over 1,000,000 Australian families every year across: Health Insurance, Life Insurance, Energy & Gas, Home Loans, Personal & Business Loans, Hearing Aid and Childcare.

We are looking for an empathetic yet ambitious, tenacious and resilient individual who loves a challenge and wants to support our Hearing Aids division to assist our customers to set up their hearing aids check-ups. So if you have experience in Outbound Call Centre roles and you're hungry and driven to achieve results, we want to hear from you

This is a great opportunity to further develop your B2C skills, and earn some great commission

**What are we looking for?**
We are looking for enthusiastic and ambitious outbound appointment setters who are excited to speak to customers and spark their interest Ideally you'll have previous outbound call centre experience, and a knack in speaking with customers You will be provided with ongoing training and support to ensure you can be successful, amid a team that is very welcoming & supportive.

We look for individuals driven to meet targets and manage time effectively. Excellent and empathetic phone manner and conversation skills are a must, especially because you will be talking to customers who may have hearing impairments.

You will be joining a vibrant culture where achievement is valued and celebrated.

**Job tasks and responsibilities**
- Outbound calls to prospective customers (all warm leads, they reach out to us) and setting up appointments with our Audiologist partners
- Providing a great customer experience
- Represent our brand to clients
- Input appropriate data into our system for new and existing customers
- Work with an automated dialler system
- Achieve targets

**To excel in this role, you will need to**:

- Have a positive and mature mindset
- Be skilled in outbound calling or perhaps inbound resolutions experience - you need to love to chat
- Show resilience & active listening skills
- Be self-motivated
- Excellent communication skills
- Be able to build rapport and influence to deliver results
- Health insurance

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