Appointment Setter

1 week ago

Melbourne, Victoria, Australia V4 Services Pty Ltd Full time

**Position**: - Appointment Setters - Inbound Calls - No Outbound/Cold Calling

**Work Mode**: Hybrid Work Model - Work from office once/twice a week. Choose your days.

**Pay out**: $25 - $33 Per Hour + Super + Commissions

**Location**: Leicester Avenue, Glen Waverley 3150

**About the Company**:
In our IT division, we provide online and on-site support for home and business users, along with other offerings.

With over 5000 customers in just over 2 years, we are one of the fastest growing IT companies in Australia.

**We are also a part of JIM Group, owning JIMS IT.**

**About the Role**:

- You will receive calls from people looking for IT Support - **INBOUND ONLY NO COLD CALLING.**:

- Understand about the issue customer has called for and transfer to the right department - Online or Onsite
- After scheduling the appointment, co-ordinate with Online or Onsite IT Technicians for service delivery.
- Target Oriented Profile.
- Attractive Incentives if you achieve targets.

**Essential Requirements for this role**:

- **Prior Experience in calling/customer service/Sales/Front Desk Receptionist/Appointment setter in Australia is preferable.**:

- Strong verbal and written communication skills.
- Basic knowledge about computers and IT.
- Strong Sales and Upselling Skills
- Target Oriented Person.
- Should be a quick thinker and Self Motivated with go getter attitude.
- When working from home, should have a working windows computer, high speed internet, headset with noise cancellation facility.

**Important things to know before you apply**:

- Training will be provided. Please note the training will be in office for 1 day.
- Immediate Starters Preferred.

**Job Types**: Full-time, Casual

Pay: $25.00 - $33.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Overtime pay
- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Glen Waverley, VIC 3150: Reliably commute or planning to relocate before starting work (preferred)

Work Location: Hybrid remote in Glen Waverley, VIC 3150

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