Remote Service Delivery Specialist

6 days ago


Melbourne, Victoria, Australia Bebeedelivery Full time

Job Title: Interim Service Delivery Manager
We are looking for a driven individual with excellent customer service skills to join our team as an Interim Service Delivery Manager. This is a 14-month contract role that will see you working from home in the UK or NL.
Key Responsibilities:
Ensure Support and Delivery processes are in place to meet business needs.
Drive improvement and adoption of Change Management process to ensure stable IT environment.
Champion Service and Support in projects and develop strong understanding of projects impacting your service area.
Drive internal and third-party review meetings covering performance, improvements, quality, and processes.
Required Skills and Qualifications:
A minimum of 6 years experience in Service delivery management, including ITIL process development.
At least 5 years experience in managing teams.
Benefits:
Comprehensive induction programme.
Support and development opportunities through training.
Career Advancement:
Your career will take off with support and continuous improvement throughout your tenure with us.



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